array(12) { [3079]=> array(35) { ["ID"]=> string(4) "3079" ["reservation_id"]=> string(5) "26711" ["ondate"]=> string(19) "2014-02-15 10:29:17" ["IP"]=> string(12) "82.176.152.2" ["language"]=> string(2) "en" ["submitter_name"]=> string(14) "Rudi Clemminck" ["submitter_country"]=> string(15) "The Netherlands" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "3" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "4.0" ["hotel_comment"]=> string(159) " Our group enjoyed the winter holidays. Shame there was not much snow. But the weather was fine. Next year we hope to come again. Greetrings, Rudi Clemminck " ["general_comment"]=> string(157) "Our group enjoyed the winter holidays. Shame there was not much snow. But the weather was fine. Next year we hope to come again. Greetrings, Rudi Clemminck" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "15" ["display_year"]=> string(4) "2014" } [3038]=> array(35) { ["ID"]=> string(4) "3038" ["reservation_id"]=> string(5) "26785" ["ondate"]=> string(19) "2014-02-03 10:27:22" ["IP"]=> string(12) "88.85.115.25" ["language"]=> string(2) "en" ["submitter_name"]=> string(14) "Tatjana Mitova" ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.5" ["hotel_comment"]=> string(61) " I will recommend BulgariaSKI.com to my friends and collegues" ["general_comment"]=> string(48) "I will recommend you to my friends and collegues" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(1) "3" ["display_year"]=> string(4) "2014" } [2779]=> array(35) { ["ID"]=> string(4) "2779" ["reservation_id"]=> string(5) "25385" ["ondate"]=> string(19) "2013-03-14 17:20:02" ["IP"]=> string(11) "2.26.121.37" ["language"]=> string(2) "en" ["submitter_name"]=> string(9) "Nick Tite" ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "2" ["hotel_location"]=> string(1) "3" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "3.0" ["hotel_comment"]=> string(92) "Difficulty with no hairdryer or iron even though we asked, the sauna/pool was too expensive." ["general_comment"]=> string(92) "Difficulty with no hairdryer or iron even though we asked, the sauna/ pool was too expensive" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(2) "14" ["display_year"]=> string(4) "2013" } [2765]=> array(35) { ["ID"]=> string(4) "2765" ["reservation_id"]=> string(5) "25382" ["ondate"]=> string(19) "2013-03-06 13:39:14" ["IP"]=> string(12) "92.65.33.235" ["language"]=> string(2) "en" ["submitter_name"]=> string(15) "Marion Djankova" ["submitter_country"]=> string(10) "Nederland " ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "2" ["hotel_services"]=> string(1) "2" ["hotel_location"]=> string(1) "3" ["hotel_value"]=> string(1) "3" ["hotel_total"]=> string(3) "2.5" ["hotel_comment"]=> string(325) "The reservation, transfer, driver were perfect! Only in Borovets (reception Flora apartments Daisy), they are not always informed right. The driver had the information were to get the key for our apartment. When we left, the reception didn't know anything. The same happened in 2011. Fortunately the driver was good informed!" ["general_comment"]=> string(328) "The reservation, transfer, driver were perfect! Only in Borovets (reception Flora appartments Daisy), they are not allways informed right. The driver had the information were to get the key for our appartment. When we left, the reception didn't know anything. The same happened in 2011. Fortunately the driver was good informed!" ["publish_comment"]=> string(1) "0" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(1) "6" ["display_year"]=> string(4) "2013" } [2313]=> array(35) { ["ID"]=> string(4) "2313" ["reservation_id"]=> string(5) "22783" ["ondate"]=> string(19) "2012-02-27 17:02:22" ["IP"]=> string(13) "194.74.255.67" ["language"]=> string(2) "en" ["submitter_name"]=> string(8) "Lee Rose" ["submitter_country"]=> string(2) "UK" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "5.0" ["hotel_comment"]=> string(401) "Full details of bookings (twin / double rooms) must be passed on to the hotel otherwise your clients end up with rooms that are unsuitable. Fortunately the staff at Flora Apts were very friendly and responded to our request and managed to work out a solution. I understand that another group there at the same time as us has the same problem... I look forward to dealing with you again in the future. " ["general_comment"]=> string(401) "Full details of bookings (twin / double rooms) must be passed on to the hotel otherwise your clients end up with rooms that are unsuitable. Fortunately the staff at Flora Apts were very friendly and responded to our request and managed to work out a solution. I understand that another group there at the same time as us has the same problem... I look forward to dealing with you again in the future." ["publish_comment"]=> string(1) "0" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "27" ["display_year"]=> string(4) "2012" } [1743]=> array(35) { ["ID"]=> string(4) "1743" ["reservation_id"]=> string(5) "20147" ["ondate"]=> string(19) "2011-04-01 00:44:45" ["IP"]=> string(13) "85.250.190.62" ["language"]=> string(2) "en" ["submitter_name"]=> string(14) "Julia Neystadt" ["submitter_country"]=> string(6) "Israel" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "3" ["reservation_friendly"]=> string(1) "3" ["reservation_competent"]=> string(1) "1" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "2" ["hotel_location"]=> string(1) "2" ["hotel_value"]=> string(1) "2" ["hotel_total"]=> string(3) "2.2" ["hotel_comment"]=> string(829) "My appartment was very small, my friends appartment was big. In my appartment, there were no plates, or glasses. When I asked to have some, a lady brought me some plates and said there is no glasses. There was no microwave, or toaster, or teapot in the room. How come I paid the full price and got a small room with no equipment? In my appartment, the TV did not work. The internet did not work as well. I had to go to the lobby to connect to the internet. In my friends room, the TV worked and the internet worked as well. At reception, when I asked for assistance, no one wanted or could help. The hotel Flora appartments put my family on floor 4 and my friends family on floor 5, and this is when the whole hotel was almost empty, there were lots of free rooms, and after I specifically asked to put us one near another." ["general_comment"]=> string(829) "My appartment was very small, my friends appartment was big. In my appartment, there were no plates, or glasses. When I asked to have some, a lady brought me some plates and said there is no glasses. There was no microwave, or toaster, or teapot in the room. How come I paid the full price and got a small room with no equipment? In my appartment, the TV did not work. The internet did not work as well. I had to go to the lobby to connect to the internet. In my friends room, the TV worked and the internet worked as well. At reception, when I asked for assistance, no one wanted or could help. The hotel Flora appartments put my family on floor 4 and my friends family on floor 5, and this is when the whole hotel was almost empty, there were lots of free rooms, and after I specifically asked to put us one near another." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "4" ["display_day"]=> string(1) "1" ["display_year"]=> string(4) "2011" } [1585]=> array(35) { ["ID"]=> string(4) "1585" ["reservation_id"]=> string(5) "19779" ["ondate"]=> string(19) "2011-02-11 14:47:11" ["IP"]=> string(14) "195.26.139.127" ["language"]=> string(2) "en" ["submitter_name"]=> string(24) "Daniela Parat Jovanovska" ["submitter_country"]=> string(9) "Macedonia" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "5" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "5.0" ["hotel_comment"]=> string(540) "This was one of our best winter holidays. BulgariaSki took an excellent care of our needs. The person I conatacted with was very polite, fast in his response and eager to satisfy our needs. The apartment at Flora section was very clean and spatious, we felt very much at home. Location is perfect, the main ski courts are across the street. And yes, the food in Borovec is great all over the place. We tried almost everything, but we warmly recommend the "Salamander" place for the excellent food and cosy atmosphere (by the fireplace) :)) " ["general_comment"]=> string(542) "This was one of our best winter holidays. BulgariaSki took an excellent care of our needs. The person I conatacted with was very polite, fast in his response and eager to satisfy our needs. The apartment at Flora section was very clean and spatious, we felt very much at home. Location is perfect, the main ski courts are across the street. And yes, the food in Borovec is great all over the place. We tried almost everything, but we warmly recommend the "Salamander" place for the excellent food and cosy atmosphere (by the fireplace) :)) " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "11" ["display_year"]=> string(4) "2011" } [1580]=> array(35) { ["ID"]=> string(4) "1580" ["reservation_id"]=> string(5) "19970" ["ondate"]=> string(19) "2011-02-10 12:10:59" ["IP"]=> string(13) "93.96.234.199" ["language"]=> string(2) "en" ["submitter_name"]=> string(22) "Miranda Brownson Smith" ["submitter_country"]=> string(7) "England" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "5" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "0" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "5.0" ["hotel_comment"]=> string(129) "We found everything excellent and the airport collection both ways very good service too and will definatly try too come again. " ["general_comment"]=> string(127) "We found everything excellent and the airport collection both ways very good service too and will definatly try too come again." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "10" ["display_year"]=> string(4) "2011" } [1488]=> array(35) { ["ID"]=> string(4) "1488" ["reservation_id"]=> string(5) "19372" ["ondate"]=> string(19) "2011-01-11 16:54:45" ["IP"]=> string(13) "217.118.66.16" ["language"]=> string(2) "en" ["submitter_name"]=> string(17) "Àëåêñ Ñàôàðàøâèëè" ["submitter_country"]=> string(6) "Russia" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "2" ["hotel_services"]=> string(1) "2" ["hotel_location"]=> string(1) "4" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "3.0" ["hotel_comment"]=> string(102) "More detail inform there are the reception in Flora hotel. Main building Reception is not friendly. " ["general_comment"]=> string(103) " More detail inform there are the reception in Flora hotel. Main building Reception is not friendly. " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(2) "11" ["display_year"]=> string(4) "2011" } [1156]=> array(35) { ["ID"]=> string(4) "1156" ["reservation_id"]=> string(5) "18066" ["ondate"]=> string(19) "2010-07-21 09:44:04" ["IP"]=> string(14) "109.121.95.154" ["language"]=> string(2) "en" ["submitter_name"]=> string(17) "Sandra Medić" ["submitter_country"]=> string(6) "Serbia" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "2" ["reservation_friendly"]=> string(1) "3" ["reservation_competent"]=> string(1) "3" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "5.0" ["hotel_comment"]=> string(66) "Great location. Clean room. Friendly staff. Great value for money." ["general_comment"]=> string(66) "Great location. Clean room. Friendly staff. Great value for money." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "7" ["display_day"]=> string(2) "21" ["display_year"]=> string(4) "2010" } [474]=> array(35) { ["ID"]=> string(3) "474" ["reservation_id"]=> string(5) "15243" ["ondate"]=> string(19) "2009-09-25 21:04:55" ["IP"]=> string(14) "78.108.248.251" ["language"]=> string(2) "en" ["submitter_name"]=> string(14) "Sheila Kermode" ["submitter_country"]=> string(8) "Bulgaria" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "5" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "3" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.0" ["hotel_comment"]=> string(132) "The lady who met us and looked after our room during our stay was wonderful. We are happy to recommend your company to our friends. " ["general_comment"]=> string(131) "The lady who met us and looked after our room during our stay was wonderful. We are happy to recommend your company to our friends." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "9" ["display_day"]=> string(2) "25" ["display_year"]=> string(4) "2009" } [63]=> array(35) { ["ID"]=> string(2) "63" ["reservation_id"]=> string(5) "13843" ["ondate"]=> string(19) "2009-05-13 18:46:38" ["IP"]=> string(14) "86.136.170.107" ["language"]=> string(2) "en" ["submitter_name"]=> string(13) "Stephen Allen" ["submitter_country"]=> string(14) "United Kingdom" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "214" ["website_hotel_id"]=> string(3) "189" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.8" ["hotel_comment"]=> string(150) "I was very impressed not only with the handling of the booking but also with the quality of the apartments which were exactly as they were described. " ["general_comment"]=> string(149) "I was very impressed not only with the handling of the booking but also with the quality of the apartments which were exactly as they were described." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "5" ["display_day"]=> string(2) "13" ["display_year"]=> string(4) "2009" } }

Flora apartments

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The guest reviews are submitted by our customers after their stay at Flora apartments

General Rating

3.8/5 Average from 31 Reviews

Hotel Staff

3.5/5

Services / Facilities

3.5/5

Location

4.3/5

Value for Money

3.9/5

Comments on Flora apartments

Rudi Clemminck from The Netherlands, sent on 15 February 2014

4.0/5

Our group enjoyed the winter holidays.
Shame there was not much snow. But the weather was fine. Next year we hope to come again. Greetrings, Rudi Clemminck

Tatjana Mitova , sent on 3 February 2014

4.5/5

I will recommend BulgariaSKI.com to my friends and collegues

Nick Tite , sent on 14 March 2013

3.0/5

Difficulty with no hairdryer or iron even though we asked, the sauna/pool was too expensive.

Marion Djankova from Nederland , sent on 6 March 2013

2.5/5

The reservation, transfer, driver were perfect! Only in Borovets (reception Flora apartments Daisy), they are not always informed right. The driver had the information were to get the key for our apartment. When we left, the reception didn't know anything. The same happened in 2011. Fortunately the driver was good informed!

Lee Rose from UK, sent on 27 February 2012

5.0/5

Full details of bookings (twin / double rooms) must be passed on to the hotel otherwise your clients end up with rooms that are unsuitable. Fortunately the staff at Flora Apts were very friendly and responded to our request and managed to work out a solution. I understand that another group there at the same time as us has the same problem... I look forward to dealing with you again in the future.

Julia Neystadt from Israel, sent on 1 April 2011

2.2/5

My appartment was very small, my friends appartment was big. In my appartment, there were no plates, or glasses. When I asked to have some, a lady brought me some plates and said there is no glasses. There was no microwave, or toaster, or teapot in the room. How come I paid the full price and got a small room with no equipment?

In my appartment, the TV did not work. The internet did not work as well. I had to go to the lobby to connect to the internet. In my friends room, the TV worked and the internet worked as well. At reception, when I asked for assistance, no one wanted or could help.

The hotel Flora appartments put my family on floor 4 and my friends family on floor 5, and this is when the whole hotel was almost empty, there were lots of free rooms, and after I specifically asked to put us one near another.

Daniela Parat Jovanovska from Macedonia, sent on 11 February 2011

5.0/5

This was one of our best winter holidays. BulgariaSki took an excellent care of our needs. The person I conatacted with was very polite, fast in his response and eager to satisfy our needs. The apartment at Flora section was very clean and spatious, we felt very much at home. Location is perfect, the main ski courts are across the street. And yes, the food in Borovec is great all over the place. We tried almost everything, but we warmly recommend the "Salamander" place for the excellent food and cosy atmosphere (by the fireplace) :))