array(10) {
[3953]=>
array(35) {
["ID"]=>
string(4) "3953"
["reservation_id"]=>
string(5) "39240"
["ondate"]=>
string(19) "2020-03-30 16:29:34"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(14) "Narcyss Damian"
["submitter_country"]=>
string(7) "Romania"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "4"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "4.2"
["hotel_comment"]=>
string(56) " Hotel location was excellent. The staff was very kind. "
["general_comment"]=>
string(55) "Hotel location was excellent. The staff was very kind. "
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
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["display_day"]=>
string(2) "30"
["display_year"]=>
string(4) "2020"
}
[3937]=>
array(35) {
["ID"]=>
string(4) "3937"
["reservation_id"]=>
string(5) "37852"
["ondate"]=>
string(19) "2020-02-27 11:47:43"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(12) "Karl Fenwick"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "4"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "3.8"
["hotel_comment"]=>
string(763) "The Flora Hotel was in a great location, comfortable and clean. The breakfast was good, but found the evening meal not as good as other hotels we have stayed at in Bansko and Borovets. The swimming pool was very poorly lit, so we only used it once, plus the sauna and steam facilities were not included and at 20Lev a day per person very expensive, which I found disappointing. The bedrooms were extremely spacious, clean and plenty of storage space. Overall, for the price, we were happy with our stay and enjoyed being close to the slopes and town centre. I would consider staying at the Flora again but will certainly look at the alternatives first. Thanks for a great holiday Bulgaria Ski, this was our 5th time with you and we always have a great experience!"
["general_comment"]=>
string(763) "The Flora Hotel was in a great location, comfortable and clean. The breakfast was good, but found the evening meal not as good as other hotels we have stayed at in Bansko and Borovets. The swimming pool was very poorly lit, so we only used it once, plus the sauna and steam facilities were not included and at 20Lev a day per person very expensive, which I found disappointing. The bedrooms were extremely spacious, clean and plenty of storage space. Overall, for the price, we were happy with our stay and enjoyed being close to the slopes and town centre. I would consider staying at the Flora again but will certainly look at the alternatives first. Thanks for a great holiday Bulgaria Ski, this was our 5th time with you and we always have a great experience!"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "27"
["display_year"]=>
string(4) "2020"
}
[3931]=>
array(35) {
["ID"]=>
string(4) "3931"
["reservation_id"]=>
string(5) "37776"
["ondate"]=>
string(19) "2020-02-25 12:24:20"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(16) "Nicola Prescott "
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "4"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "2"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.0"
["hotel_comment"]=>
string(93) "Cleaning staff were lovely came everyday.
Hotel reception staff were rude and unhelpful.
"
["general_comment"]=>
string(91) "Cleaning staff were lovely came everyday.
Hotel reception staff were rude and unhelpful."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "25"
["display_year"]=>
string(4) "2020"
}
[3886]=>
array(35) {
["ID"]=>
string(4) "3886"
["reservation_id"]=>
string(5) "37154"
["ondate"]=>
string(19) "2019-06-10 17:46:14"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(14) "Narcyss Damian"
["submitter_country"]=>
string(2) "RO"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(266) " Place was extremely comfortable, staff were super nice, friendly and helpful! There was a great choice and quantities at breakfast. There was easy access to two of the major lifts (within 2-3 minutes walk from the front door), and the gondola was about 5 mins walk!"
["general_comment"]=>
string(265) "Place was extremely comfortable, staff were super nice, friendly and helpful! There was a great choice and quantities at breakfast. There was easy access to two of the major lifts (within 2-3 minutes walk from the front door), and the gondola was about 5 mins walk!"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "1"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "6"
["display_day"]=>
string(2) "10"
["display_year"]=>
string(4) "2019"
}
[3855]=>
array(35) {
["ID"]=>
string(4) "3855"
["reservation_id"]=>
string(5) "37537"
["ondate"]=>
string(19) "2019-03-05 12:33:30"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(19) "Violeta Flora Vasic"
["submitter_country"]=>
string(6) "Serbia"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "4.5"
["hotel_comment"]=>
string(379) "We were a bit suprised that ski depot was not included in the hotel price, but charged separatelly. This sjould be a standard offer of a hotel in the skiing resort.
Swimming pool working hours ( until 8pm) does not really offer oportunity to fully use the facility for active skiers because it overlaps with dinner time 6-8 pm. Our suggestion is to extend at least one of these."
["general_comment"]=>
string(379) "We were a bit suprised that ski depot was not included in the hotel price, but charged separatelly. This sjould be a standard offer of a hotel in the skiing resort.
Swimming pool working hours ( until 8pm) does not really offer oportunity to fully use the facility for active skiers because it overlaps with dinner time 6-8 pm. Our suggestion is to extend at least one of these."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "3"
["display_day"]=>
string(1) "5"
["display_year"]=>
string(4) "2019"
}
[3708]=>
array(35) {
["ID"]=>
string(4) "3708"
["reservation_id"]=>
string(5) "34056"
["ondate"]=>
string(19) "2018-02-05 19:57:21"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(11) "Orhan Cavus"
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "0"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "4"
["hotel_value"]=>
string(1) "3"
["hotel_total"]=>
string(3) "3.2"
["hotel_comment"]=>
string(116) "Very good location, spacy rooms which provide privacy for families.
Room cleaning and housekeeping was very poor.
"
["general_comment"]=>
string(115) "Very good location, spacy rooms which provide privacy for families.
Room cleaning and housekeeping was very poor."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(1) "5"
["display_year"]=>
string(4) "2018"
}
[3698]=>
array(35) {
["ID"]=>
string(4) "3698"
["reservation_id"]=>
string(5) "34784"
["ondate"]=>
string(19) "2018-01-29 12:17:42"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(13) "Ran Atcha Bar"
["submitter_country"]=>
string(6) "Usrael"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "2"
["hotel_services"]=>
string(1) "2"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "2"
["hotel_total"]=>
string(3) "2.8"
["hotel_comment"]=>
string(267) "The hotel location is great! the rooms are OK, the beds are terrible, the food is less than ok - at dinner the main courses are cold... and for sure it is too expensive.
But... I had a great time in Borovets - beautiful and peaceful place - Boro sport - excellent!
"
["general_comment"]=>
string(267) "The hotel location is great! the rooms are OK, the beds are terrible, the food is less than ok - at dinner the main courses are cold... and for sure it is too expensive.
But... I had a great time in Borovets - beautiful and peaceful place - Boro sport - excellent! "
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "1"
["display_day"]=>
string(2) "29"
["display_year"]=>
string(4) "2018"
}
[3278]=>
array(35) {
["ID"]=>
string(4) "3278"
["reservation_id"]=>
string(5) "28091"
["ondate"]=>
string(19) "2015-02-10 11:37:58"
["IP"]=>
string(13) "87.114.198.21"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(14) "Richard Salmon"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "4"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "4"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "4"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "4.0"
["hotel_comment"]=>
string(211) "We asked for a quiet room but was not provided.
the irish pub was not a great setting for breakfast and dinner and we did not like the music blaring from the 2 tvs.
breakfast was very good dinner was adequate."
["general_comment"]=>
string(216) "we asked for a quiet room but was not provided.
the irish pub was not a great setting for breakfast and dinner and we did not like the music blaring from the 2 tvs.
breakfast was very good dinner was adequate.
"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "10"
["display_year"]=>
string(4) "2015"
}
[3098]=>
array(35) {
["ID"]=>
string(4) "3098"
["reservation_id"]=>
string(5) "26338"
["ondate"]=>
string(19) "2014-02-25 14:53:07"
["IP"]=>
string(13) "217.42.93.165"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(13) "Alison Rogers"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(452) "I found BulgariaSki to be very helpful and efficient. We booked an 8 night stay at the Flora Hotel and also the transfer. At the Hotel we had a family sized apartment within the Hotel side - which was huge, clean and well serviced, the transfer was perfect - driver with our name waiting at the airport and less than an hour journey in a large clean MPV .... all highly recommended. Thank you BulgariaSki - we will be looking to use your service again."
["general_comment"]=>
string(455) "I found BulgariaSki to be very helpful and efficient. We booked an 8 night stay at the Flora Hotel and also the transfer. At the Hotel we had a family sized apartment within the Hotel side - which was huge, clean and well serviced, the transfer was perfect - driver with our name waiting at the airport and less than an hour journey in a large clean MPV .... all highly recommended. Thank you BulgariaSki - we will be looking to use your service again."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "25"
["display_year"]=>
string(4) "2014"
}
[3062]=>
array(35) {
["ID"]=>
string(4) "3062"
["reservation_id"]=>
string(5) "26611"
["ondate"]=>
string(19) "2014-02-05 19:59:16"
["IP"]=>
string(13) "89.139.55.225"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(16) "Itkin Viacheslav"
["submitter_country"]=>
string(13) "Israel/Russia"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(4) "1816"
["website_hotel_id"]=>
string(5) "11096"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(94) "Большое спасибо за помощь! Постоянно рекомендую Ваш сайт друзьям и знакомым!
До новых встреч!"
["general_comment"]=>
string(95) "Большое спасибо за помощь! Постоянно рекомендую Ваш сайт друзьям и знакомым!
До новых встреч!"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(1) "5"
["display_year"]=>
string(4) "2014"
}
}
General Rating
4.2/5
Average from 1 Reviews
Hotel Staff
Services / Facilities
Location
Value for Money
Narcyss Damian from Romania, sent on 30 March 2020
Hotel location was excellent. The staff was very kind.
Karl Fenwick from UK, sent on 27 February 2020
The Flora Hotel was in a great location, comfortable and clean. The breakfast was good, but found the evening meal not as good as other hotels we have stayed at in Bansko and Borovets. The swimming pool was very poorly lit, so we only used it once, plus the sauna and steam facilities were not included and at 20Lev a day per person very expensive, which I found disappointing. The bedrooms were extremely spacious, clean and plenty of storage space. Overall, for the price, we were happy with our stay and enjoyed being close to the slopes and town centre. I would consider staying at the Flora again but will certainly look at the alternatives first. Thanks for a great holiday Bulgaria Ski, this was our 5th time with you and we always have a great experience!
Nicola Prescott from UK, sent on 25 February 2020
Cleaning staff were lovely came everyday.
Hotel reception staff were rude and unhelpful.
Narcyss Damian from RO, sent on 10 June 2019
Place was extremely comfortable, staff were super nice, friendly and helpful! There was a great choice and quantities at breakfast. There was easy access to two of the major lifts (within 2-3 minutes walk from the front door), and the gondola was about 5 mins walk!
Violeta Flora Vasic from Serbia, sent on 5 March 2019
We were a bit suprised that ski depot was not included in the hotel price, but charged separatelly. This sjould be a standard offer of a hotel in the skiing resort.
Swimming pool working hours ( until 8pm) does not really offer oportunity to fully use the facility for active skiers because it overlaps with dinner time 6-8 pm. Our suggestion is to extend at least one of these.
Orhan Cavus , sent on 5 February 2018
Very good location, spacy rooms which provide privacy for families.
Room cleaning and housekeeping was very poor.
Ran Atcha Bar from Usrael, sent on 29 January 2018
The hotel location is great! the rooms are OK, the beds are terrible, the food is less than ok - at dinner the main courses are cold... and for sure it is too expensive.
But... I had a great time in Borovets - beautiful and peaceful place - Boro sport - excellent!
Richard Salmon from UK, sent on 10 February 2015
We asked for a quiet room but was not provided.
the irish pub was not a great setting for breakfast and dinner and we did not like the music blaring from the 2 tvs.
breakfast was very good dinner was adequate.
Alison Rogers from UK, sent on 25 February 2014
I found BulgariaSki to be very helpful and efficient. We booked an 8 night stay at the Flora Hotel and also the transfer. At the Hotel we had a family sized apartment within the Hotel side - which was huge, clean and well serviced, the transfer was perfect - driver with our name waiting at the airport and less than an hour journey in a large clean MPV .... all highly recommended. Thank you BulgariaSki - we will be looking to use your service again.
Itkin Viacheslav from Israel/Russia, sent on 5 February 2014
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