array(23) {
[4022]=>
array(35) {
["ID"]=>
string(4) "4022"
["reservation_id"]=>
string(5) "40958"
["ondate"]=>
string(19) "2023-02-19 15:25:11"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(10) "Sarah Howe"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "4"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "3"
["hotel_total"]=>
string(3) "4.0"
["hotel_comment"]=>
string(372) "Lovely hotel but we felt the rooms could be better equipped. There were no drawers and no wardrobe - just a small hanging rail and lots of random shelving. Also, there was an area which was set up for hair and make up, i.e. it had a desk, a stool and a light but there was no mirror. I found that frustrating and had to use the bathroom. The bathroom was also very small. "
["general_comment"]=>
string(375) "Lovely hotel but we felt the rooms could be better equipped. There were no drawers and no wardrobe - just a small hanging rail and lots of random shelving. Also, there was an area which was set up for hair and make up, i.e. it had a desk, a stool and a light but there was no mirror. I found that frustrating and had to use the bathroom. The bathroom was also very small. "
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "19"
["display_year"]=>
string(4) "2023"
}
[3898]=>
array(35) {
["ID"]=>
string(4) "3898"
["reservation_id"]=>
string(5) "37863"
["ondate"]=>
string(19) "2020-01-14 16:01:59"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(11) "Tim Bellamy"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "2"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "1"
["hotel_services"]=>
string(1) "2"
["hotel_location"]=>
string(1) "3"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "2.5"
["hotel_comment"]=>
string(367) "Hotel is over run with children with no adult spaces and staff do nothing to check them. Also extending no ski/boots in room on check in and out is just nonsense. Need kid free zones especially mealtimes and jacuzzis. Bar staff are surly and manager useless and rude! Chambermaids were the only ones who smiled. Boot service which is a separate company see excellent!"
["general_comment"]=>
string(367) "Hotel is over run with children with no adult spaces and staff do nothing to check them. Also extending no ski/boots in room on check in and out is just nonsense. Need kid free zones especially mealtimes and jacuzzis. Bar staff are surly and manager useless and rude! Chambermaids were the only ones who smiled. Boot service which is a separate company see excellent!"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "1"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "1"
["display_day"]=>
string(2) "14"
["display_year"]=>
string(4) "2020"
}
[3893]=>
array(35) {
["ID"]=>
string(4) "3893"
["reservation_id"]=>
string(5) "38491"
["ondate"]=>
string(19) "2020-01-09 11:21:26"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(20) "Sandra Ingham - Hope"
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(186) "Înly downside is that the water temperature of the pool was so cold that you didn't want to spend any time in it and had to go round to the sauna to warm up. it was the same 2 years ago."
["general_comment"]=>
string(186) "only downside is that the water temperature of the pool was so cold that you didn't want to spend any time in it and had to go round to the sauna to warm up. it was the same 2 years ago."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "1"
["display_day"]=>
string(1) "9"
["display_year"]=>
string(4) "2020"
}
[3844]=>
array(35) {
["ID"]=>
string(4) "3844"
["reservation_id"]=>
string(5) "35943"
["ondate"]=>
string(19) "2019-02-27 19:19:51"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(12) "Nicola Locke"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(100) " Diana at Bulgaria Ski yet again made sure we had a perfect holiday by organising everything needed."
["general_comment"]=>
string(99) "Diana at Bulgaria Ski yet again made sure we had a perfect holiday by organising everything needed."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "1"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "27"
["display_year"]=>
string(4) "2019"
}
[3758]=>
array(35) {
["ID"]=>
string(4) "3758"
["reservation_id"]=>
string(5) "34513"
["ondate"]=>
string(19) "2018-03-06 13:46:21"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(9) "Eyal Amit"
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(155) "1. While other guests are loud you can hear it in your room - not soundproof.
2. During evenings there is not a lot to do in the hotel - missing shows
"
["general_comment"]=>
string(185) "Some points regarding the hotel:
1. While other guests are loud you can hear it in your room - not soundproof.
2. During evenings there is not a lot to do in the hotel - missing shows"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "3"
["display_day"]=>
string(1) "6"
["display_year"]=>
string(4) "2018"
}
[3747]=>
array(35) {
["ID"]=>
string(4) "3747"
["reservation_id"]=>
string(5) "35304"
["ondate"]=>
string(19) "2018-02-27 14:38:14"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(27) "Mrs Michelle Ann Bloomfield"
["submitter_country"]=>
string(2) "uk"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(122) "We will use Bulgaria ski again,service great. hotel was perfect thank you for helping book our skiing holiday many thanks "
["general_comment"]=>
string(122) "we will use Bulgaria ski again,service great. hotel was perfect thank you for helping book our skiing holiday many thanks "
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "27"
["display_year"]=>
string(4) "2018"
}
[3640]=>
array(35) {
["ID"]=>
string(4) "3640"
["reservation_id"]=>
string(5) "32355"
["ondate"]=>
string(19) "2017-03-13 20:01:33"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(10) "Paul Smith"
["submitter_country"]=>
string(14) "United Kingdom"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "4"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(630) "I would certainly book with yourselves if travelling again
Your driver who did the airport transfer was polite, tidy and punctual with a decent standard vehicle
Hotel has under gone a refurb to a certain extent and this has improved the facilities
down side that there was no kettle in the room to make a hot drink, but one was provided immediately when asked which remain in our room through out our stay, unfortunately not cups, mugs were provided so had to take cardboard cups from hotel bar and cups available and too small for any practical use.
THIS WOULD NOT STOP ME FROM MAKING ANOTHER BOOKING, i'd take some mugs.
"
["general_comment"]=>
string(631) "I would certainly book with yourselves if travelling again
Your driver who did the airport transfer was polite, tidy and punctual with a decent standard vehicle
Hotel has under gone a refurb to a certain extent and this has improved the facilities
down side that there was no kettle in the room to make a hot drink, but one was provided immediately when asked which remain in our room through out our stay, unfortunately not cups, mugs were provided so had to take cardboard cups from hotel bar and cups available and too small for any practical use.
THIS WOULD NOT STOP ME FROM MAKING ANOTHER BOOKING, i'd take some mugs
"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "3"
["display_day"]=>
string(2) "13"
["display_year"]=>
string(4) "2017"
}
[3606]=>
array(35) {
["ID"]=>
string(4) "3606"
["reservation_id"]=>
string(5) "32447"
["ondate"]=>
string(19) "2017-02-24 13:59:27"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(11) "Gavin Weeks"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "3"
["website_hotel_selection"]=>
string(1) "3"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "3"
["reservation_friendly"]=>
string(1) "3"
["reservation_competent"]=>
string(1) "3"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "4"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "4"
["hotel_value"]=>
string(1) "3"
["hotel_total"]=>
string(3) "3.5"
["hotel_comment"]=>
string(97) " The restaurant food was limited and abit of a free for all could do with staggered dinner times."
["general_comment"]=>
string(95) "The restaurant food was limited and abit of a free for all could do with staggered dinner times"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "24"
["display_year"]=>
string(4) "2017"
}
[3599]=>
array(35) {
["ID"]=>
string(4) "3599"
["reservation_id"]=>
string(5) "31324"
["ondate"]=>
string(19) "2017-02-20 18:53:14"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(16) "Daniel Garratty "
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.2"
["hotel_comment"]=>
string(165) "I think the waiting staff were under pressure as there didn't seem to be enough of them and the restaurant got very busy.
But on the whole a very pleasurable stay. "
["general_comment"]=>
string(166) "I think the waiting staff were under pressure as there didn't seem to be enough of them and the restaurant got very busy.
But on the whole a very pleasurable stay. "
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "20"
["display_year"]=>
string(4) "2017"
}
[3579]=>
array(35) {
["ID"]=>
string(4) "3579"
["reservation_id"]=>
string(5) "31650"
["ondate"]=>
string(19) "2017-02-06 11:35:18"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(20) "Bahattin Kilicaslan "
["submitter_country"]=>
string(6) "Turkey"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "4"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "4"
["reservation_friendly"]=>
string(1) "4"
["reservation_competent"]=>
string(1) "4"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "3"
["hotel_value"]=>
string(1) "3"
["hotel_total"]=>
string(3) "3.0"
["hotel_comment"]=>
string(151) " We had choosen a suit room. There was a kitchen but emty! A waterboiler an Coffee and tee ware usefull!! And Roadsigns to the hotel ware insufficient."
["general_comment"]=>
string(150) "We had choosen a suit room. There was a kitchen but emty! A waterboiler an Coffee and tee ware usefull!! And Roadsigns to the hotel ware insufficient."
["publish_comment"]=>
string(1) "0"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "1"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(1) "6"
["display_year"]=>
string(4) "2017"
}
[3575]=>
array(35) {
["ID"]=>
string(4) "3575"
["reservation_id"]=>
string(5) "31395"
["ondate"]=>
string(19) "2017-02-01 23:58:20"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(14) "Steven McGrail"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "3"
["website_hotel_selection"]=>
string(1) "3"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "3"
["reservation_friendly"]=>
string(1) "3"
["reservation_competent"]=>
string(1) "3"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "4"
["hotel_services"]=>
string(1) "0"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "4.3"
["hotel_comment"]=>
string(63) " Restaurant food needs to be hotter, many meals were only warm."
["general_comment"]=>
string(62) "Restaurant food needs to be hotter, many meals were only warm."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(1) "1"
["display_year"]=>
string(4) "2017"
}
[3408]=>
array(35) {
["ID"]=>
string(4) "3408"
["reservation_id"]=>
string(5) "29454"
["ondate"]=>
string(19) "2016-01-08 12:06:20"
["IP"]=>
string(14) "217.30.100.195"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(17) "Daniella Buhagiar"
["submitter_country"]=>
string(5) "Malta"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "3"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "4"
["reservation_friendly"]=>
string(1) "4"
["reservation_competent"]=>
string(1) "4"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "3"
["hotel_total"]=>
string(3) "3.8"
["hotel_comment"]=>
string(326) "
The hotel is located close to the mountain with a nice view, however music and people shouting were heard till three o'clock in the morning. The food was fine but we were disappointed with the new year's eve dinner. It was not worth the money we paid. Besides for two days, brown water came out of all the taps and flashing."
["general_comment"]=>
string(326) "The hotel is located close to the mountain with a nice view, however music and people shouting were heard till three o'clock in the morning. The food was fine but we were disappointed with the new year's eve dinner. It was not worth the money we paid. Besides for two days, brown water came out of all the taps and flashing."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "1"
["display_day"]=>
string(1) "8"
["display_year"]=>
string(4) "2016"
}
[3310]=>
array(35) {
["ID"]=>
string(4) "3310"
["reservation_id"]=>
string(5) "28469"
["ondate"]=>
string(19) "2015-03-03 00:05:42"
["IP"]=>
string(15) "109.145.101.104"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(17) "Justine Doncaster"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "3"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.0"
["hotel_comment"]=>
string(78) " Hotel was dated but very clean , clean towels everyday a brilliant location ."
["general_comment"]=>
string(78) "Hotel was dated but very clean , clean towels everyday a brilliant location ."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "3"
["display_day"]=>
string(1) "3"
["display_year"]=>
string(4) "2015"
}
[3090]=>
array(35) {
["ID"]=>
string(4) "3090"
["reservation_id"]=>
string(5) "26806"
["ondate"]=>
string(19) "2014-02-19 13:15:33"
["IP"]=>
string(12) "93.62.170.99"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(13) "Matthew Hazel"
["submitter_country"]=>
string(7) "England"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "0"
["website_hotel_selection"]=>
string(1) "0"
["website_hotel_info"]=>
string(1) "0"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "0"
["reservation_competent"]=>
string(1) "0"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "0"
["hotel_location"]=>
string(1) "0"
["hotel_value"]=>
string(1) "0"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(131) "You also sorted out my transfers, which were brilliant, just wish id done it years ago, as was far superior than traveling by coach"
["general_comment"]=>
string(131) "you also sorted out my transfers, which were brilliant, just wish id done it years ago, as was far superior than traveling by coach"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "19"
["display_year"]=>
string(4) "2014"
}
[2792]=>
array(35) {
["ID"]=>
string(4) "2792"
["reservation_id"]=>
string(5) "24511"
["ondate"]=>
string(19) "2013-04-05 17:13:48"
["IP"]=>
string(12) "213.7.212.89"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(13) "Chris Hammond"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "3"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "1"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "3.5"
["hotel_comment"]=>
string(183) "Staff throughout the hotel were not very welcoming, especially at Reception and in the restaurant. The room cleaner was the friendliest of them all. Maybe a bit of smiling would help!"
["general_comment"]=>
string(183) "staff throughout the hotel were not very welcoming, especially at Reception and in the restaurant. The room cleaner was the friendliest of them all. Maybe a bit of smiling would help!"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(25) ":1:2:3:4:5:6:7:8:9:10:11:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "4"
["display_day"]=>
string(1) "5"
["display_year"]=>
string(4) "2013"
}
[2782]=>
array(35) {
["ID"]=>
string(4) "2782"
["reservation_id"]=>
string(5) "25665"
["ondate"]=>
string(19) "2013-03-19 12:10:00"
["IP"]=>
string(13) "139.139.67.17"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(14) "Chris Mitchell"
["submitter_country"]=>
string(2) "US"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "4"
["reservation_friendly"]=>
string(1) "3"
["reservation_competent"]=>
string(1) "4"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "2"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "3.5"
["hotel_comment"]=>
string(183) "I'd strongly suggest the Rila upgrade the rooms to include internet access. Hardwire or wi-fi would be fine. Guests shouldn't have to go to the hotel lobby to check on things at home."
["general_comment"]=>
string(185) "I'd strongly suggest the Rila upgrade the rooms to include internet access. Hardwire or wi-fi would be fine. Guests shouldn't have to go to the hotel lobby to check on things at home."
["publish_comment"]=>
string(1) "0"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(25) ":1:2:3:4:5:6:7:8:9:10:11:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "3"
["display_day"]=>
string(2) "19"
["display_year"]=>
string(4) "2013"
}
[2733]=>
array(35) {
["ID"]=>
string(4) "2733"
["reservation_id"]=>
string(5) "24797"
["ondate"]=>
string(19) "2013-02-11 20:20:46"
["IP"]=>
string(12) "92.251.22.57"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(16) "Paula Fitzgerald"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.2"
["hotel_comment"]=>
string(389) " The only thing that let down the holiday was the state and atitude of the snowboards and the staff. The boards were all scratched and not maintained and the bindings were not adequate. When we go back to Borovets we will definitely rent from another place. The transfer service to and from the airport - the drivers were very friendly and informative (brilliant). Thank you for everything"
["general_comment"]=>
string(388) "The only thing that let down the holiday was the state and atitude of the snowboards and the staff. The boards were all scratched and not maintained and the bindings were not adequate. When we go back to Borovets we will definitely rent from another place. The transfer service to and from the airport - the drivers were very friendly and informative (brilliant). Thank you for everything"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(25) ":1:2:3:4:5:6:7:8:9:10:11:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "11"
["display_year"]=>
string(4) "2013"
}
[2317]=>
array(35) {
["ID"]=>
string(4) "2317"
["reservation_id"]=>
string(5) "22758"
["ondate"]=>
string(19) "2012-02-28 11:59:01"
["IP"]=>
string(12) "77.92.31.105"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(18) "Deborah D. Bahadir"
["submitter_country"]=>
string(6) "Cyprus"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "3"
["website_hotel_selection"]=>
string(1) "3"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "0"
["reservation_friendly"]=>
string(1) "2"
["reservation_competent"]=>
string(1) "2"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "4"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "4"
["hotel_value"]=>
string(1) "3"
["hotel_total"]=>
string(3) "3.5"
["hotel_comment"]=>
string(699) "Great snow this year. My daughter was with the kindergarden within the Rila hotel, shame they did not take the children out for sledging. Their lunch was too basic and chips everyday. The guys at the ski depot were very nice and helpful. The safe is a rip off price at the reception so don't take anything expensive with you. The best thing about the hotel is the pressurised water in the bathroom. The view from the balcony is stunning but if you like to retire early do not book rooms facing the front. The bar below turns on the music so loud that it is almost impossible to sleep until about 2am. Their is enough choice of food to please almost everyone but I thought that Samakov's was better. "
["general_comment"]=>
string(698) "Great snow this year. My daughter was with the kindergarden within the Rila hotel, shame they did not take the children out for sledging. Their lunch was too basic and chips everyday. The guys at the ski depot were very nice and helpful. The safe is a rip off price at the reception so don't take anything expensive with you. The best thing about the hotel is the pressurised water in the bathroom. The view from the balcony is stunning but if you like to retire early do not book rooms facing the front. The bar below turns on the music so loud that it is almost impossible to sleep until about 2am. Their is enough choice of food to please almost everyone but I thought that Samakov's was better."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(25) ":1:2:3:4:5:6:7:8:9:10:11:"
["publish_email"]=>
string(1) "1"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "28"
["display_year"]=>
string(4) "2012"
}
[1648]=>
array(35) {
["ID"]=>
string(4) "1648"
["reservation_id"]=>
string(5) "20103"
["ondate"]=>
string(19) "2011-03-01 17:59:45"
["IP"]=>
string(14) "62.228.108.125"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(17) "Saskia Groenevelt"
["submitter_country"]=>
string(6) "Cyprus"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "3"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "4"
["reservation_friendly"]=>
string(1) "4"
["reservation_competent"]=>
string(1) "4"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "2"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "3"
["hotel_total"]=>
string(3) "3.2"
["hotel_comment"]=>
string(220) "Should have small snacks (olives, cheese variety, etc) and simple lunch (toast with cheest, toast with ham and cheese, etc..) available in the lobby.
Staff in restaurant not so good. Reception and lobby was just fine."
["general_comment"]=>
string(220) "Should have small snacks (olives, cheese variety, etc) and simple lunch (toast with cheest, toast with ham and cheese, etc..) available in the lobby.
Staff in restaurant not so good. Reception and lobby was just fine."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(22) ":1:2:3:4:5:6:7:8:9:10:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "3"
["display_day"]=>
string(1) "1"
["display_year"]=>
string(4) "2011"
}
[1645]=>
array(35) {
["ID"]=>
string(4) "1645"
["reservation_id"]=>
string(5) "19894"
["ondate"]=>
string(19) "2011-03-01 17:25:47"
["IP"]=>
string(14) "79.180.114.252"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(18) "Tovi, Avia Ephraim"
["submitter_country"]=>
string(6) "Israel"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "4"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "4"
["reservation_friendly"]=>
string(1) "4"
["reservation_competent"]=>
string(1) "4"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "4"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "4.0"
["hotel_comment"]=>
string(523) "The service of Mr. Ninov from the bulgariaski.com was exelent.
The ski room rila3,the service,the ski equipment is very bad and expensive even compair to the other hotels.
I think that there is no need to charge 60 Levas for late Check out, Princes Sofia gives us always, free late chack out.(because the flights back to Israel are in the evening.
I think hotel Rila has to give maybe 1 or 2 hours a day entertainment in the lobby
with small investmant the guests will be happier.
the lobby atmosphere is very nice "
["general_comment"]=>
string(525) "The service of Mr. Ninov from the bulgariaski.com was exelent.
The ski room rila3,the service,the ski equipment is very bad and expensive even compair to the other hotels.
I think that there is no need to charge 60 Levas for late Check out, Princes Sofia gives us always, free late chack out.(because the flights back to Israel are in the evening.
I think hotel Rila has to give maybe 1 or 2 hours a day entertainment in the lobby
with small investmant the guests will be happier.
the lobby atmosphere is very nice
"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(22) ":1:2:3:4:5:6:7:8:9:10:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "3"
["display_day"]=>
string(1) "1"
["display_year"]=>
string(4) "2011"
}
[1555]=>
array(35) {
["ID"]=>
string(4) "1555"
["reservation_id"]=>
string(5) "18971"
["ondate"]=>
string(19) "2011-02-04 20:01:25"
["IP"]=>
string(14) "194.72.160.242"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(13) "Sharon Deacon"
["submitter_country"]=>
string(7) "England"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "4"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "3"
["reservation_friendly"]=>
string(1) "4"
["reservation_competent"]=>
string(1) "4"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "124"
["website_hotel_id"]=>
string(3) "113"
["hotel_staff"]=>
string(1) "1"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "3.8"
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The cleanliness of the hotel was excellent and the cleaners did an excellent job with the room cleans.
Perfect location and for the money this hotel is excellent value for money.
This was our 3rd year coming to Borovets and plan to return."
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The cleanliness of the hotel was excellent and the cleaners did an excellent job with the room cleans.
Perfect location and for the money this hotel is excellent value for money.
This was our 3rd year coming to Borovets and plan to return."
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string(303) "Communication from Martin was fantastic and the whole trip went very well from start to finish. Ski equipment at the Rila Hotel was poor even though we were told that it would be of high quality from the rep. Other than that, fun was had by all and will use the same website if ever returning. Thanks
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General Rating
3.9/5
Average from 24 Reviews
Hotel Staff
Services / Facilities
Location
Value for Money
Sarah Howe from UK, sent on 19 February 2023
Lovely hotel but we felt the rooms could be better equipped. There were no drawers and no wardrobe - just a small hanging rail and lots of random shelving. Also, there was an area which was set up for hair and make up, i.e. it had a desk, a stool and a light but there was no mirror. I found that frustrating and had to use the bathroom. The bathroom was also very small.
Tim Bellamy from UK, sent on 14 January 2020
Hotel is over run with children with no adult spaces and staff do nothing to check them. Also extending no ski/boots in room on check in and out is just nonsense. Need kid free zones especially mealtimes and jacuzzis. Bar staff are surly and manager useless and rude! Chambermaids were the only ones who smiled. Boot service which is a separate company see excellent!
Sandra Ingham - Hope , sent on 9 January 2020
Înly downside is that the water temperature of the pool was so cold that you didn't want to spend any time in it and had to go round to the sauna to warm up. it was the same 2 years ago.
Nicola Locke from UK, sent on 27 February 2019
Diana at Bulgaria Ski yet again made sure we had a perfect holiday by organising everything needed.
Eyal Amit , sent on 6 March 2018
1. While other guests are loud you can hear it in your room - not soundproof.
2. During evenings there is not a lot to do in the hotel - missing shows
Mrs Michelle Ann Bloomfield from uk, sent on 27 February 2018
We will use Bulgaria ski again,service great. hotel was perfect thank you for helping book our skiing holiday many thanks
Paul Smith from United Kingdom, sent on 13 March 2017
I would certainly book with yourselves if travelling again
Your driver who did the airport transfer was polite, tidy and punctual with a decent standard vehicle
Hotel has under gone a refurb to a certain extent and this has improved the facilities
down side that there was no kettle in the room to make a hot drink, but one was provided immediately when asked which remain in our room through out our stay, unfortunately not cups, mugs were provided so had to take cardboard cups from hotel bar and cups available and too small for any practical use.
THIS WOULD NOT STOP ME FROM MAKING ANOTHER BOOKING, i'd take some mugs.
Gavin Weeks from UK, sent on 24 February 2017
The restaurant food was limited and abit of a free for all could do with staggered dinner times.
Daniel Garratty , sent on 20 February 2017
I think the waiting staff were under pressure as there didn't seem to be enough of them and the restaurant got very busy.
But on the whole a very pleasurable stay.
Bahattin Kilicaslan from Turkey, sent on 6 February 2017
We had choosen a suit room. There was a kitchen but emty! A waterboiler an Coffee and tee ware usefull!! And Roadsigns to the hotel ware insufficient.
Steven McGrail from UK, sent on 1 February 2017
Restaurant food needs to be hotter, many meals were only warm.
Daniella Buhagiar from Malta, sent on 8 January 2016
The hotel is located close to the mountain with a nice view, however music and people shouting were heard till three o'clock in the morning. The food was fine but we were disappointed with the new year's eve dinner. It was not worth the money we paid. Besides for two days, brown water came out of all the taps and flashing.
Justine Doncaster from UK, sent on 3 March 2015
Hotel was dated but very clean , clean towels everyday a brilliant location .
Matthew Hazel from England, sent on 19 February 2014
You also sorted out my transfers, which were brilliant, just wish id done it years ago, as was far superior than traveling by coach
Chris Hammond from UK, sent on 5 April 2013
Staff throughout the hotel were not very welcoming, especially at Reception and in the restaurant. The room cleaner was the friendliest of them all. Maybe a bit of smiling would help!
Chris Mitchell from US, sent on 19 March 2013
I'd strongly suggest the Rila upgrade the rooms to include internet access. Hardwire or wi-fi would be fine. Guests shouldn't have to go to the hotel lobby to check on things at home.
Paula Fitzgerald from UK, sent on 11 February 2013
The only thing that let down the holiday was the state and atitude of the snowboards and the staff. The boards were all scratched and not maintained and the bindings were not adequate. When we go back to Borovets we will definitely rent from another place. The transfer service to and from the airport - the drivers were very friendly and informative (brilliant). Thank you for everything
Deborah D. Bahadir from Cyprus, sent on 28 February 2012
Great snow this year. My daughter was with the kindergarden within the Rila hotel, shame they did not take the children out for sledging. Their lunch was too basic and chips everyday. The guys at the ski depot were very nice and helpful. The safe is a rip off price at the reception so don't take anything expensive with you. The best thing about the hotel is the pressurised water in the bathroom. The view from the balcony is stunning but if you like to retire early do not book rooms facing the front. The bar below turns on the music so loud that it is almost impossible to sleep until about 2am. Their is enough choice of food to please almost everyone but I thought that Samakov's was better.
Saskia Groenevelt from Cyprus, sent on 1 March 2011
Should have small snacks (olives, cheese variety, etc) and simple lunch (toast with cheest, toast with ham and cheese, etc..) available in the lobby.
Staff in restaurant not so good. Reception and lobby was just fine.
Tovi, Avia Ephraim from Israel, sent on 1 March 2011
The service of Mr. Ninov from the bulgariaski.com was exelent.
The ski room rila3,the service,the ski equipment is very bad and expensive even compair to the other hotels.
I think that there is no need to charge 60 Levas for late Check out, Princes Sofia gives us always, free late chack out.(because the flights back to Israel are in the evening.
I think hotel Rila has to give maybe 1 or 2 hours a day entertainment in the lobby
with small investmant the guests will be happier.
the lobby atmosphere is very nice
Sharon Deacon from England, sent on 4 February 2011
The hotel staff do need to try and smile and look as if they actually want to be there.
The cleanliness of the hotel was excellent and the cleaners did an excellent job with the room cleans.
Perfect location and for the money this hotel is excellent value for money.
This was our 3rd year coming to Borovets and plan to return.
Ross Drayton from UK, sent on 10 February 2010
Communication from Martin was fantastic and the whole trip went very well from start to finish. Other than that, fun was had by all and will use the same website if ever returning. Thanks
Laura Cunningham from Malta, sent on 5 January 2010
Rhank you - Hristo the Rep was just wonderful always ready to help and always available. Pick ups were also on time and very good. Pity that we seem to have scared the snow away whilst we were there and paid skiing instructor and ski rental for nothing.
3.1/5
3.5/5
2.5/5
4.2/5
4.3/5
3.8/5
