array(15) { [4074]=> array(35) { ["ID"]=> string(4) "4074" ["reservation_id"]=> string(5) "41970" ["ondate"]=> string(19) "2024-03-08 11:23:20" ["IP"]=> string(12) "192.168.1.60" ["language"]=> string(2) "en" ["submitter_name"]=> string(16) "Stephen Williams" ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "3" ["reservation_friendly"]=> string(1) "3" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "1" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "4" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "3.2" ["hotel_comment"]=> string(145) " Hotel facilities good, location good, cleanliness good. Staff very miserable and unhappy, in particular the restaurant staff miserable and rude." ["general_comment"]=> string(144) "Hotel facilities good, location good, cleanliness good. Staff very miserable and unhappy, in particular the restaurant staff miserable and rude." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(1) "8" ["display_year"]=> string(4) "2024" } [3739]=> array(35) { ["ID"]=> string(4) "3739" ["reservation_id"]=> string(5) "33422" ["ondate"]=> string(19) "2018-02-21 15:28:18" ["IP"]=> string(11) "78.128.79.7" ["language"]=> string(2) "en" ["submitter_name"]=> string(15) "Marion Djankova" ["submitter_country"]=> string(15) "the netherlands" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "3" ["hotel_location"]=> string(1) "4" ["hotel_value"]=> string(1) "3" ["hotel_total"]=> string(3) "3.2" ["hotel_comment"]=> string(218) "Breakfast was poor. First 2 days coffeemachine was o.k. after that very bad quality only black coffee. Only 1 working socket in the room, nowadays everbody had a cellphone, tablett, laptop, so 2 or more should be fine." ["general_comment"]=> string(218) "Breakfast was poor. First 2 days coffeemachine was o.k. after that very bad quality only black coffee. Only 1 working socket in the room, nowadays everbody had a cellphone, tablett, laptop, so 2 or more should be fine." ["publish_comment"]=> string(1) "0" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "21" ["display_year"]=> string(4) "2018" } [3630]=> array(35) { ["ID"]=> string(4) "3630" ["reservation_id"]=> string(5) "31370" ["ondate"]=> string(19) "2017-03-08 12:23:59" ["IP"]=> string(11) "78.128.79.7" ["language"]=> string(2) "en" ["submitter_name"]=> string(14) "Richard Salmon" ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "3" ["hotel_location"]=> string(1) "4" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "3.8" ["hotel_comment"]=> string(29) " The staff were very helpful " ["general_comment"]=> string(28) "The staff were very helpful " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "1" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(1) "8" ["display_year"]=> string(4) "2017" } [3569]=> array(35) { ["ID"]=> string(4) "3569" ["reservation_id"]=> string(5) "32134" ["ondate"]=> string(19) "2017-01-29 20:01:04" ["IP"]=> string(11) "78.128.79.7" ["language"]=> string(2) "en" ["submitter_name"]=> string(11) "Ailis Gorey" ["submitter_country"]=> string(7) "Ireland" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.5" ["hotel_comment"]=> string(250) " Hotel locations is ideal. I stayed here 5 years ago and the food is much improved. We had a good variety of food for breakfast and dinner. If you want a la carte food, pay more and stay somewhere else. Second stay at this hotel and would stay again" ["general_comment"]=> string(250) "Hotel locations is ideal. I stayed here 5 years ago and the food is much improved. We had a good variety of food for breakfast and dinner. If you want a la carte food, pay more and stay somewhere else. Second stay at this hotel and would stay again. " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(2) "29" ["display_year"]=> string(4) "2017" } [3301]=> array(35) { ["ID"]=> string(4) "3301" ["reservation_id"]=> string(5) "28945" ["ondate"]=> string(19) "2015-02-23 21:03:17" ["IP"]=> string(13) "81.141.92.192" ["language"]=> string(2) "en" ["submitter_name"]=> string(13) "Gail Lawrence" ["submitter_country"]=> string(2) "UK" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "2" ["hotel_location"]=> string(1) "3" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "3.5" ["hotel_comment"]=> string(1723) "The hotel was in rather poor condition. My room (525) smelled mildly of sewage (or something similar) and when I reported it to the Reception Desk I was informed that all the rooms in the hotel smelt, which was certainly not the reply I was expecting! At the same time I also informed Reception that the water was continually flowing from the cistern into my toilet. She got a technician(?) to look at the problem within minutes and he did something to it, but I noticed after he had gone that the water was still running continuously, and continued to do so for the rest of my stay. The pool tables are not level - one is much worse than the other - which rather spoils the game you are trying to play. [I dare not hit the Return key to start a new paragraph as it may instead send this off to you unfinished, so it is all coming as one paragraph.] The Wi-fi in the evening was almost non-existent for hours on end, due to the number of people trying to get onto it. Cannot some better arrangement be in place - perhaps including the payment of a small fee and then to be given a password - so that all those who need it can have access to the internet at that important time? The woodwork surrounding the lock on my room door was smashed, and both the carpet and the ceiling were stained. It was curious for me to note that there were no cash tills both to record all sales which take place and also to store the money from the sales - instead, if you bought something at a bar the money either went into the member of staff's pocket, or underneath a cloth. How on earth can the management know what has been sold and how much money has been received? Anyway, I and my son enjoyed our stay in Borovets and hope to return." ["general_comment"]=> string(1723) "The hotel was in rather poor condition. My room (525) smelled mildly of sewage (or something similar) and when I reported it to the Reception Desk I was informed that all the rooms in the hotel smelt, which was certainly not the reply I was expecting! At the same time I also informed Reception that the water was continually flowing from the cistern into my toilet. She got a technician(?) to look at the problem within minutes and he did something to it, but I noticed after he had gone that the water was still running continuously, and continued to do so for the rest of my stay. The pool tables are not level - one is much worse than the other - which rather spoils the game you are trying to play. [I dare not hit the Return key to start a new paragraph as it may instead send this off to you unfinished, so it is all coming as one paragraph.] The Wi-fi in the evening was almost non-existent for hours on end, due to the number of people trying to get onto it. Cannot some better arrangement be in place - perhaps including the payment of a small fee and then to be given a password - so that all those who need it can have access to the internet at that important time? The woodwork surrounding the lock on my room door was smashed, and both the carpet and the ceiling were stained. It was curious for me to note that there were no cash tills both to record all sales which take place and also to store the money from the sales - instead, if you bought something at a bar the money either went into the member of staff's pocket, or underneath a cloth. How on earth can the management know what has been sold and how much money has been received? Anyway, I and my son enjoyed our stay in Borovets and hope to return." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "1" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "23" ["display_year"]=> string(4) "2015" } [3283]=> array(35) { ["ID"]=> string(4) "3283" ["reservation_id"]=> string(5) "28025" ["ondate"]=> string(19) "2015-02-12 16:53:53" ["IP"]=> string(11) "46.19.85.98" ["language"]=> string(2) "en" ["submitter_name"]=> string(15) "Ameer Joe Sbait" ["submitter_country"]=> string(6) "Israel" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "2" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "3" ["hotel_total"]=> string(3) "3.5" ["hotel_comment"]=> string(72) " Mm the rooms has little spotted lights ! Need more light in the rooms! " ["general_comment"]=> string(72) "Mm the rooms has little spotted lights ! Need more light in the rooms! " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "12" ["display_year"]=> string(4) "2015" } [2996]=> array(35) { ["ID"]=> string(4) "2996" ["reservation_id"]=> string(5) "27006" ["ondate"]=> string(19) "2014-01-02 22:39:16" ["IP"]=> string(13) "130.43.97.149" ["language"]=> string(2) "en" ["submitter_name"]=> string(18) "Samaras Vasileios " ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "2" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "2" ["hotel_services"]=> string(1) "1" ["hotel_location"]=> string(1) "4" ["hotel_value"]=> string(1) "1" ["hotel_total"]=> string(3) "2.0" ["hotel_comment"]=> string(1193) "Με βάση τί, έχει πάρει τα 4 αστέρια? Επιλογή ποιότητας τροφίμων χάλια. Κρεβάτια ...χάλια, μπάνιο ...απαράδεκτο, τηλεόραση ..χάλια, σκεπάσματα ..χάλια. Καμία σχέση με την κατηγορία του... και πολύ ακριβό για τις παροχές του....Επειγόντως ανακαίνιση." ["general_comment"]=> string(1472) "πιο λεπτομερή φωτογράφιση των χώρων του ξενοδοχείου. Με βάση τί, έχει πάρει τα 4 αστέρια? Επιλογή ποιότητας τροφίμων χάλια. Κρεβάτια ...χάλια, μπάνιο ...απαράδεκτο, τηλεόραση ..χάλια, σκεπάσματα ..χάλια. Καμία σχέση με την κατηγορία του... και πολύ ακριβό για τις παροχές του....Επειγόντως ανακαίνιση.-" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(1) "2" ["display_year"]=> string(4) "2014" } [2768]=> array(35) { ["ID"]=> string(4) "2768" ["reservation_id"]=> string(5) "24381" ["ondate"]=> string(19) "2013-03-08 12:05:06" ["IP"]=> string(13) "31.51.243.108" ["language"]=> string(2) "en" ["submitter_name"]=> string(11) "Ben Roberts" ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "4" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.0" ["hotel_comment"]=> string(253) " Hotel was built in late 80's and doesnt seem to have been updated since. The communal areas are still very good but I think the hotel would benefit from a refurbishment of the rooms. I would be happy to pay more if the rooms were of a better standard. " ["general_comment"]=> string(252) "Hotel was built in late 80's and doesnt seem to have been updated since. The communal areas are still very good but I think the hotel would benefit from a refurbishment of the rooms. I would be happy to pay more if the rooms were of a better standard. " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(1) "8" ["display_year"]=> string(4) "2013" } [2755]=> array(35) { ["ID"]=> string(4) "2755" ["reservation_id"]=> string(5) "24654" ["ondate"]=> string(19) "2013-02-28 14:58:56" ["IP"]=> string(12) "93.109.59.44" ["language"]=> string(2) "en" ["submitter_name"]=> string(11) "Ian Ireland" ["submitter_country"]=> string(2) "UK" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "4.2" ["hotel_comment"]=> string(246) " We would have liked a bit more traditional food rather than trying to do British food. A kettle in the room would have been fantastic as we all like a cuppa as soon as we wake up. Otherwise we all had a lovely ho;iday Many Thanks Carol Ireland" ["general_comment"]=> string(246) "We would have liked a bit more traditional food rather than trying to do British food. A kettle in the room would have been fantastic as we all like a cuppa as soon as we wake up. Otherwise we all had a lovely ho;iday Many Thanks Carol Ireland" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "28" ["display_year"]=> string(4) "2013" } [2754]=> array(35) { ["ID"]=> string(4) "2754" ["reservation_id"]=> string(5) "24065" ["ondate"]=> string(19) "2013-02-28 10:46:27" ["IP"]=> string(12) "193.113.37.9" ["language"]=> string(2) "en" ["submitter_name"]=> string(13) "Andrew Thomas" ["submitter_country"]=> string(2) "UK" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "3" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "3.8" ["hotel_comment"]=> string(68) "Martin was very helpful in meeting our (ever changing) requirements." ["general_comment"]=> string(67) "Martin was very helpful in meeting our (ever changing) requirements" ["publish_comment"]=> string(1) "0" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "28" ["display_year"]=> string(4) "2013" } [2698]=> array(35) { ["ID"]=> string(4) "2698" ["reservation_id"]=> string(5) "24418" ["ondate"]=> string(19) "2013-01-21 16:34:41" ["IP"]=> string(12) "84.82.17.154" ["language"]=> string(2) "en" ["submitter_name"]=> string(11) "Sibbele Bos" ["submitter_country"]=> string(11) "Netherlands" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "5" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.8" ["hotel_comment"]=> string(102) "This was my fourth time with Bulgaria-ski and i hope that many will follow, thanks for your services. " ["general_comment"]=> string(101) "This was my fourth time with Bulgaria-ski and i hope that many will follow, thanks for your services." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(2) "21" ["display_year"]=> string(4) "2013" } [2327]=> array(35) { ["ID"]=> string(4) "2327" ["reservation_id"]=> string(5) "21993" ["ondate"]=> string(19) "2012-03-09 11:56:18" ["IP"]=> string(14) "194.72.160.242" ["language"]=> string(2) "en" ["submitter_name"]=> string(13) "Sharon Deacon" ["submitter_country"]=> string(2) "UK" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "4" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "3.8" ["hotel_comment"]=> string(359) "Unfortunately this was our second stay at the Samokov and once again the food let the hotel down again. We participated with breakfast which was ok but the evening meal was certainly not good and we ate out after trying the restaurant in the evening. The hotel reception area is ideal and the hotel itself is in a good location to all areas of the resort. " ["general_comment"]=> string(363) "Unfortunately this was our second stay at the Samokov and once again the food let the hotel down again. We participated with breakfast which was ok but the evening meal was certainly not good and we ate out after trying the restaurant in the evening. The hotel reception area is ideal and the hotel itself is in a good location to all areas of the resort. " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(1) "9" ["display_year"]=> string(4) "2012" } [2226]=> array(35) { ["ID"]=> string(4) "2226" ["reservation_id"]=> string(5) "22665" ["ondate"]=> string(19) "2012-02-13 18:06:05" ["IP"]=> string(14) "78.145.253.149" ["language"]=> string(2) "en" ["submitter_name"]=> string(10) "John Beard" ["submitter_country"]=> string(2) "UK" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "5" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.5" ["hotel_comment"]=> string(96) "could not fault the hotel for value for money and proximity to all amenities, had a great time. " ["general_comment"]=> string(94) "could'nt fault the hotel for value for money and proximity to all amenities, had a great time." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "1" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "13" ["display_year"]=> string(4) "2012" } [878]=> array(35) { ["ID"]=> string(3) "878" ["reservation_id"]=> string(5) "15570" ["ondate"]=> string(19) "2010-03-02 22:46:32" ["IP"]=> string(12) "86.15.139.60" ["language"]=> string(2) "en" ["submitter_name"]=> string(12) "Salena Bains" ["submitter_country"]=> string(2) "UK" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "0" ["hotel_total"]=> string(3) "4.3" ["hotel_comment"]=> string(115) "I had a great stay at the hotel. The pancake man was great at the end of the day! I will be returning next year." ["general_comment"]=> string(115) "i had a great stay at the hotel. the pancake man was great at the end of the day! i will be returning next year." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(1) "2" ["display_year"]=> string(4) "2010" } [713]=> array(35) { ["ID"]=> string(3) "713" ["reservation_id"]=> string(5) "16623" ["ondate"]=> string(19) "2010-01-28 16:52:30" ["IP"]=> string(12) "88.202.126.9" ["language"]=> string(2) "en" ["submitter_name"]=> string(11) "Rhys Narbey" ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "3" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "125" ["website_hotel_id"]=> string(3) "114" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.2" ["hotel_comment"]=> string(134) "Hristo was very helpful and did a great job. I think though that some of the other activities were too expensive, eg. The sleigh ride " ["general_comment"]=> string(133) "Hristo was very helpful and did a great job. I think though that some of the other activities were too expensive, eg. The sleigh ride" ["publish_comment"]=> string(1) "0" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(2) "28" ["display_year"]=> string(4) "2010" } }

Samokov Hotel

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The guest reviews are submitted by our customers after their stay at Samokov Hotel

General Rating

4.0/5 Average from 18 Reviews

Hotel Staff

3.2/5

Services / Facilities

4.1/5

Location

4.5/5

Value for Money

4.3/5

Comments on Samokov Hotel

Stephen Williams , sent on 8 March 2024

3.2/5

Hotel facilities good, location good, cleanliness good. Staff very miserable and unhappy, in particular the restaurant staff miserable and rude.

Marion Djankova from the netherlands, sent on 21 February 2018

3.2/5

Breakfast was poor. First 2 days coffeemachine was o.k. after that very bad quality only black coffee. Only 1 working socket in the room, nowadays everbody had a cellphone, tablett, laptop, so 2 or more should be fine.

Richard Salmon , sent on 8 March 2017

3.8/5

The staff were very helpful

Ailis Gorey from Ireland, sent on 29 January 2017

4.5/5

Hotel locations is ideal. I stayed here 5 years ago and the food is much improved. We had a good variety of food for breakfast and dinner. If you want a la carte food, pay more and stay somewhere else. Second stay at this hotel and would stay again

Gail Lawrence from UK, sent on 23 February 2015

3.5/5

The hotel was in rather poor condition. My room (525) smelled mildly of sewage (or something similar) and when I reported it to the Reception Desk I was informed that all the rooms in the hotel smelt, which was certainly not the reply I was expecting! At the same time I also informed Reception that the water was continually flowing from the cistern into my toilet. She got a technician(?) to look at the problem within minutes and he did something to it, but I noticed after he had gone that the water was still running continuously, and continued to do so for the rest of my stay. The pool tables are not level - one is much worse than the other - which rather spoils the game you are trying to play. [I dare not hit the Return key to start a new paragraph as it may instead send this off to you unfinished, so it is all coming as one paragraph.] The Wi-fi in the evening was almost non-existent for hours on end, due to the number of people trying to get onto it. Cannot some better arrangement be in place - perhaps including the payment of a small fee and then to be given a password - so that all those who need it can have access to the internet at that important time? The woodwork surrounding the lock on my room door was smashed, and both the carpet and the ceiling were stained. It was curious for me to note that there were no cash tills both to record all sales which take place and also to store the money from the sales - instead, if you bought something at a bar the money either went into the member of staff's pocket, or underneath a cloth. How on earth can the management know what has been sold and how much money has been received? Anyway, I and my son enjoyed our stay in Borovets and hope to return.

Ameer Joe Sbait from Israel, sent on 12 February 2015

3.5/5

Mm the rooms has little spotted lights ! Need more light in the rooms!

Samaras Vasileios , sent on 2 January 2014

2.0/5

Με βάση τί, έχει πάρει τα 4 αστέρια? Επιλογή ποιότητας τροφίμων χάλια. Κρεβάτια ...χάλια, μπάνιο ...απαράδεκτο, τηλεόραση ..χάλια, σκεπάσματα ..χάλια. Καμία σχέση με την κατηγορία του... και πολύ ακριβό για τις παροχές του....Επειγόντως ανακαίνιση.

Ben Roberts , sent on 8 March 2013

4.0/5

Hotel was built in late 80's and doesnt seem to have been updated since. The communal areas are still very good but I think the hotel would benefit from a refurbishment of the rooms. I would be happy to pay more if the rooms were of a better standard.

Ian Ireland from UK, sent on 28 February 2013

4.2/5

We would have liked a bit more traditional food rather than trying to do British food. A kettle in the room would have been fantastic as we all like a cuppa as soon as we wake up.
Otherwise we all had a lovely ho;iday
Many Thanks Carol Ireland

Andrew Thomas from UK, sent on 28 February 2013

3.8/5

Martin was very helpful in meeting our (ever changing) requirements.

Sibbele Bos from Netherlands, sent on 21 January 2013

4.8/5

This was my fourth time with Bulgaria-ski and i hope that many will follow, thanks for your services.

Sharon Deacon from UK, sent on 9 March 2012

3.8/5

Unfortunately this was our second stay at the Samokov and once again the food let the hotel down again.
We participated with breakfast which was ok but the evening meal was certainly not good and we ate out after trying the restaurant in the evening.
The hotel reception area is ideal and the hotel itself is in a good location to all areas of the resort.