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" ["general_comment"]=> string(110) "Just easy - reassuring and always there should there be a query - Well Done Bulgaria Ski!!! and....THANK YOU!" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "22" ["display_year"]=> string(4) "2016" } [2912]=> array(35) { ["ID"]=> string(4) "2912" ["reservation_id"]=> string(1) "0" ["ondate"]=> string(19) "2013-09-17 20:37:16" ["IP"]=> string(0) "" ["language"]=> string(2) "en" ["submitter_name"]=> string(15) "Donald Richards" ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "0" ["website_resort_info"]=> string(1) "0" ["website_hotel_selection"]=> string(1) "0" ["website_hotel_info"]=> string(1) "0" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "0" ["reservation_friendly"]=> string(1) "0" ["reservation_competent"]=> string(1) "0" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "143" ["website_hotel_id"]=> string(3) "184" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "4.5" ["hotel_comment"]=> string(50) "This is the best hotel in Bansko. Great location. 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The balcony/ashtray was not emptied/cleaned from the balcony. Tea/Coffee facilities in the room would have been great. Great storage, comfortable beds, duvets etc. Overall a great stay just some suggestions for improvement as mentioned above. " ["general_comment"]=> string(401) "The cleaning service was not very regular ... on 2-3 occasions, we had to call late afternoon to have our room cleaned (after we had been out for the day). The balcony/ashtray was not emptied/cleaned from the balcony. Tea/Coffee facilities in the room would have been great. Great storage, comfortable beds, duvets etc. Overall a great stay just some suggestions for improvement as mentioned above." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(2) "29" ["display_year"]=> string(4) "2013" } [2372]=> array(35) { ["ID"]=> string(4) "2372" ["reservation_id"]=> string(5) "22578" ["ondate"]=> string(19) "2012-04-02 15:35:22" ["IP"]=> string(11) "198.36.40.1" ["language"]=> string(2) "en" ["submitter_name"]=> string(10) "Tracy Dean" ["submitter_country"]=> string(2) "UK" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "5" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "3" ["reservation_friendly"]=> string(1) "3" ["reservation_competent"]=> string(1) "3" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "143" ["website_hotel_id"]=> string(3) "184" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "5.0" ["hotel_comment"]=> string(215) "Fbaulous hotel, rooms, amenities, spa, pool & wonderful customer orientated staff. I have stayed at this hotel 5 times it justs gets better. A special mention for the concierge staff who cater to your every need. " ["general_comment"]=> string(212) "Fbaulous hotel, rooms, amenities, spa, pool & wonderful customer orientated staff. I have stayed at this hotel 5 times it justs gets better. A special mention for the concierge staff who cater to your every need." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "4" ["display_day"]=> string(1) "2" ["display_year"]=> string(4) "2012" } }

Kempinski Grand Arena

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Home > Blagoevgrad > Bansko > Kempinski Grand Arena
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The guest reviews are submitted by our customers after their stay at Kempinski Grand Arena

General Rating

5.05.05.05.05.0 5.0/5 Average from 5 Reviews
Hotel Staff
5.05.05.05.05.0 5.0/5
Services / Facilities
5.05.05.05.05.0 5.0/5
Location
5.05.05.05.05.0 5.0/5
Value for Money
5.05.05.05.05.0 5.0/5
Comments on Kempinski Grand Arena

Janine Vickery from Malta, sent on 4 April 2017


5.05.05.05.05.0
5.0/5

Our trip surpassed all of our expectations

Franky Boyland from UK, sent on 22 February 2016


5.05.05.05.05.0
5.0/5

Just easy - reassuring and always there should there be a query - Well Done Bulgaria Ski!!!
and....THANK YOU!

Donald Richards , sent on 17 September 2013


4.54.54.54.5 4.5
4.5/5

This is the best hotel in Bansko. Great location.

Ms. Tracy Dean and Ms. Tracy Parikh from USA, sent on 29 January 2013


5.05.05.05.05.0
5.0/5

The cleaning service was not very regular ... on 2-3 occasions, we had to call late afternoon to have our room cleaned (after we had been out for the day). The balcony/ashtray was not emptied/cleaned from the balcony. Tea/Coffee facilities in the room would have been great. Great storage, comfortable beds, duvets etc. Overall a great stay just some suggestions for improvement as mentioned above.

Tracy Dean from UK, sent on 2 April 2012


5.05.05.05.05.0
5.0/5

Fbaulous hotel, rooms, amenities, spa, pool & wonderful customer orientated staff. I have stayed at this hotel 5 times it justs gets better. A special mention for the concierge staff who cater to your every need.

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Bansko 2 28/04/2012 15:00

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