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array(10) { [3557]=> array(35) { ["ID"]=> string(4) "3557" ["reservation_id"]=> string(5) "32240" ["ondate"]=> string(19) "2017-01-18 12:39:29" ["IP"]=> string(11) "78.128.79.7" ["language"]=> string(2) "en" ["submitter_name"]=> string(26) "Mr. Athanasios Kazantzakis" ["submitter_country"]=> string(0) "" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "3" ["hotel_total"]=> string(3) "3.8" ["hotel_comment"]=> string(115) "Good hotel,in a very convenient location and very friendly spa facilities!!! One of the best 4* hotel in bansko!!!" ["general_comment"]=> string(115) "Good hotel,in a very convenient location and very friendly spa facilities!!! One of the best 4* hotel in bansko!!!" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(2) "18" ["display_year"]=> string(4) "2017" } [3474]=> array(35) { ["ID"]=> string(4) "3474" ["reservation_id"]=> string(5) "29852" ["ondate"]=> string(19) "2016-02-23 22:54:47" ["IP"]=> string(11) "78.128.79.7" ["language"]=> string(2) "en" ["submitter_name"]=> string(11) "Vadim Azbel" ["submitter_country"]=> string(3) "USA" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "5" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "5.0" ["hotel_comment"]=> string(56) " One of the best hotel staff I've ever met. Thank you!!!" ["general_comment"]=> string(55) "One of the best hotel staff I've ever met. Thank you!!!" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "23" ["display_year"]=> string(4) "2016" } [3096]=> array(35) { ["ID"]=> string(4) "3096" ["reservation_id"]=> string(5) "26879" ["ondate"]=> string(19) "2014-02-25 12:22:44" ["IP"]=> string(13) "86.126.93.122" ["language"]=> string(2) "en" ["submitter_name"]=> string(12) "Alina Neacsu" ["submitter_country"]=> string(7) "Romania" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "4.2" ["hotel_comment"]=> string(21) " Breakfast very poor." ["general_comment"]=> string(20) "Breakfast very poor." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(2) "25" ["display_year"]=> string(4) "2014" } [1729]=> array(35) { ["ID"]=> string(4) "1729" ["reservation_id"]=> string(5) "20397" ["ondate"]=> string(19) "2011-03-24 16:27:46" ["IP"]=> string(13) "94.159.193.77" ["language"]=> string(2) "en" ["submitter_name"]=> string(14) "Sharon Leshetz" ["submitter_country"]=> string(6) "Israel" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "2" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "5" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.5" ["hotel_comment"]=> string(55) "Thanks for Marina , that gave us fast and good service." ["general_comment"]=> string(55) "Thanks for Marina , that gave us fast and good service " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "1" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(2) "24" ["display_year"]=> string(4) "2011" } [1706]=> array(35) { ["ID"]=> string(4) "1706" ["reservation_id"]=> string(5) "19588" ["ondate"]=> string(19) "2011-03-15 16:45:02" ["IP"]=> string(11) "212.69.3.52" ["language"]=> string(2) "en" ["submitter_name"]=> string(14) "Jovan Cvijovic" ["submitter_country"]=> string(6) "Serbia" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.5" ["hotel_comment"]=> string(416) "Apartments and Studios have Kitchens but equipped with only 4 glasses! During out stay heater in our studio stopped working so we were moved to 1-bedroom apartment(same as our friends had) and our kitchen was fully equipped. It is a bit annoying that for anything you need you have to call few times although that should be in the room (for example hair dryer). With early book offer 5=7 really good value for money." ["general_comment"]=> string(415) "Apartments and Studios have Kitchens but equipped with only 4 glasses! During out stay heater in our studio stopped working so we were moved to 1-bedroom apartment(sam as our friends had) and our kitchen was fully equipped. It is a bit annoying that for anything you need you have to call few times although that should be in the room (for example hair dryer). With early book offer 5=7 really good value for money " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(2) "15" ["display_year"]=> string(4) "2011" } [1652]=> array(35) { ["ID"]=> string(4) "1652" ["reservation_id"]=> string(5) "20138" ["ondate"]=> string(19) "2011-03-02 08:37:56" ["IP"]=> string(11) "82.78.3.101" ["language"]=> string(2) "en" ["submitter_name"]=> string(18) "Juliana Sincofschi" ["submitter_country"]=> string(7) "romania" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "2" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "2" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "3" ["reservation_friendly"]=> string(1) "2" ["reservation_competent"]=> string(1) "3" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "4" ["hotel_total"]=> string(3) "4.5" ["hotel_comment"]=> string(213) "Very kind staff, clean room and warm, good food, but: water in the pool cold, the jacuzzi too small (it is good only for two), and the storage room for boots ....well, it must dry the objects! Thank you Bulgaria! " ["general_comment"]=> string(215) "Very kind staff,clean room and warm, good food, but : water in the pool cold, the jacuzzi too small ( it is good only for two),and the storage room for boots ....well, it must dry the objects ! Thank you Bulgaria ! " ["publish_comment"]=> string(1) "0" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(1) "2" ["display_year"]=> string(4) "2011" } [1510]=> array(35) { ["ID"]=> string(4) "1510" ["reservation_id"]=> string(5) "18745" ["ondate"]=> string(19) "2011-01-20 11:08:20" ["IP"]=> string(13) "86.34.167.134" ["language"]=> string(2) "en" ["submitter_name"]=> string(16) "Madalina Ionescu" ["submitter_country"]=> string(7) "Romania" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "1" ["reservation_friendly"]=> string(1) "3" ["reservation_competent"]=> string(1) "1" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "1" ["hotel_services"]=> string(1) "3" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "3.5" ["hotel_comment"]=> string(76) "Overbooking - I was moved into an apartment building. Very unprofessional. " ["general_comment"]=> string(76) "Overbooking - I was moved into an apartment building. Very unprofessional. " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(2) "20" ["display_year"]=> string(4) "2011" } [913]=> array(35) { ["ID"]=> string(3) "913" ["reservation_id"]=> string(5) "16812" ["ondate"]=> string(19) "2010-03-11 21:03:17" ["IP"]=> string(11) "93.113.4.19" ["language"]=> string(2) "en" ["submitter_name"]=> string(12) "Adrian Lungu" ["submitter_country"]=> string(7) "Romania" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "4" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "4.8" ["hotel_comment"]=> string(170) "Everything was as advertised, except for 1 minor thing: if you have a room with a kitchen, the kitchen can't be used, policy of the hotel. Everything else was excellent!" ["general_comment"]=> string(170) "Everything was as advertised, except for 1 minor thing: if you have a room with a kitchen, the kitchen can't be used, policy of the hotel. Everything else was excellent!" ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "3" ["display_day"]=> string(2) "11" ["display_year"]=> string(4) "2010" } [747]=> array(35) { ["ID"]=> string(3) "747" ["reservation_id"]=> string(5) "15726" ["ondate"]=> string(19) "2010-02-08 09:09:32" ["IP"]=> string(14) "89.122.158.125" ["language"]=> string(2) "en" ["submitter_name"]=> string(12) "Bodea Mircea" ["submitter_country"]=> string(7) "Romania" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "5" ["hotel_total"]=> string(3) "5.0" ["hotel_comment"]=> string(92) "Bansko is allmost like Austria's Ski resorts, but the money and the conditions are better. " ["general_comment"]=> string(91) "Bansko is allmost like Austria's Ski resorts , but the money and the conditions are better." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "2" ["display_day"]=> string(1) "8" ["display_year"]=> string(4) "2010" } [632]=> array(35) { ["ID"]=> string(3) "632" ["reservation_id"]=> string(5) "15892" ["ondate"]=> string(19) "2010-01-07 19:52:28" ["IP"]=> string(13) "91.152.173.88" ["language"]=> string(2) "en" ["submitter_name"]=> string(17) "Tamminen Valtteri" ["submitter_country"]=> string(7) "Finland" ["published"]=> string(1) "1" ["website_id"]=> string(1) "3" ["website_friendly"]=> string(1) "3" ["website_resort_info"]=> string(1) "2" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "2" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "3" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "2" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "776" ["website_hotel_id"]=> string(5) "10477" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "5" ["hotel_value"]=> string(1) "3" ["hotel_total"]=> string(3) "3.8" ["hotel_comment"]=> string(309) "Hotel location is excellent: near cabit station. The facilities are ok: nice warm, swimming pool, two saunas, restaurang, night club, warm wardrope for skies etc. But not drying cabinet for ski clothes in room. The service in hotel is frendly, but some problem with English (speaking and written information)." ["general_comment"]=> string(476) "Hotel location is excellent: near cabit station. The facilities are ok: nice warm, swimming pool, two saunas, restaurang, night club, warm wardrope for skies etc. But not drying cabinet for ski clothes in room. The service in hotel is frendly, but some problem with English (speaking and written information). Also just before leaving we got to know (from other hotel visitors), that from hotel is the free bus transportation to upper cabin station (to avoid 45 min queuing)." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "1" ["display_day"]=> string(1) "7" ["display_year"]=> string(4) "2010" } }

Vihren Palace hotel

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The guest reviews are submitted by our customers after their stay at Vihren Palace hotel

General Rating

4.44.44.44.4 4.4 4.4/5 Average from 19 Reviews
Hotel Staff
4.24.24.24.2 4.2 4.2/5
Services / Facilities
4.34.34.34.3 4.3 4.3/5
Location
4.84.84.84.8 4.8 4.8/5
Value for Money
4.44.44.44.4 4.4 4.4/5
Comments on Vihren Palace hotel

Mr. Athanasios Kazantzakis , sent on 18 January 2017


3.83.83.8 3.8
3.8/5

Good hotel,in a very convenient location and very friendly spa facilities!!!
One of the best 4* hotel in bansko!!!

Vadim Azbel from USA, sent on 23 February 2016


5.05.05.05.05.0
5.0/5

One of the best hotel staff I've ever met. Thank you!!!

Alina Neacsu from Romania, sent on 25 February 2014


4.24.24.24.2 4.2
4.2/5

Breakfast very poor.

Sharon Leshetz from Israel, sent on 24 March 2011


4.54.54.54.5 4.5
4.5/5

Thanks for Marina , that gave us fast and good service.

Jovan Cvijovic from Serbia, sent on 15 March 2011


4.54.54.54.5 4.5
4.5/5

Apartments and Studios have Kitchens but equipped with only 4 glasses! During out stay heater in our studio stopped working so we were moved to 1-bedroom apartment(same as our friends had) and our kitchen was fully equipped. It is a bit annoying that for anything you need you have to call few times although that should be in the room (for example hair dryer). With early book offer 5=7 really good value for money.

Juliana Sincofschi from romania, sent on 2 March 2011


4.54.54.54.5 4.5
4.5/5

Very kind staff, clean room and warm, good food, but: water in the pool cold, the jacuzzi too small (it is good only for two), and the storage room for boots ....well, it must dry the objects! Thank you Bulgaria!

Madalina Ionescu from Romania, sent on 20 January 2011


3.53.53.5 3.5
3.5/5

Overbooking - I was moved into an apartment building. Very unprofessional.

Adrian Lungu from Romania, sent on 11 March 2010


4.84.84.84.8 4.8
4.8/5

Everything was as advertised, except for 1 minor thing: if you have a room with a kitchen, the kitchen can't be used, policy of the hotel.
Everything else was excellent!

Bodea Mircea from Romania, sent on 8 February 2010


5.05.05.05.05.0
5.0/5

Bansko is allmost like Austria's Ski resorts, but the money and the conditions are better.

Tamminen Valtteri from Finland, sent on 7 January 2010


3.83.83.8 3.8
3.8/5

Hotel location is excellent: near cabit station. The facilities are ok: nice warm, swimming pool, two saunas, restaurang, night club, warm wardrope for skies etc. But not drying cabinet for ski clothes in room. The service in hotel is frendly, but some problem with English (speaking and written information).

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