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array(2) { [1367]=> array(35) { ["ID"]=> string(4) "1367" ["reservation_id"]=> string(5) "18831" ["ondate"]=> string(19) "2010-09-27 11:22:46" ["IP"]=> string(14) "88.244.117.229" ["language"]=> string(2) "en" ["submitter_name"]=> string(11) "Sener Ozkan" ["submitter_country"]=> string(6) "Turkey" ["published"]=> string(1) "1" ["website_id"]=> string(1) "1" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "4" ["reservation_friendly"]=> string(1) "4" ["reservation_competent"]=> string(1) "4" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "742" ["website_hotel_id"]=> string(5) "10498" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "1" ["hotel_location"]=> string(1) "3" ["hotel_value"]=> string(1) "3" ["hotel_total"]=> string(3) "2.5" ["hotel_comment"]=> string(605) "Although I received interactive confirmation after the payment, this seems was not conveyed directly to the hotel (Elena) because the staff from the reception to the manager constantly asked about voucher. They also do not have information related to the reservation. Therefore, BeachBulgaria.com immediately needs to take corrective action for prospective reservations for their guests. Furthermore, Check In propcess took 40 minutes to be completed even though voucher was sent immediately to the manager for print out. Consequently, after payment please send the voucher to hotels. Regards, Sener" ["general_comment"]=> string(607) "Although I received interactive confirmation after the payment, this seems was not conveyed directly to the hotel (Elena) because the staff from the reception to the manager constantly asked about voucher. They also do not have information related to the reservation. Therefore, BeachBulgaria.com immediately needs to take corrective action for prospective reservations for their guests. Furthermore, Check In propcess took 40 minutes to be completed even though voucher was sent immediately to the manager for print out. Consequently, after payment please send the voucher to hotels. Regards, Sener " ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "9" ["display_day"]=> string(2) "27" ["display_year"]=> string(4) "2010" } [182]=> array(35) { ["ID"]=> string(3) "182" ["reservation_id"]=> string(5) "13837" ["ondate"]=> string(19) "2009-07-05 23:07:10" ["IP"]=> string(13) "79.117.252.54" ["language"]=> string(2) "en" ["submitter_name"]=> string(12) "Claudia Toma" ["submitter_country"]=> string(7) "Romania" ["published"]=> string(1) "1" ["website_id"]=> string(1) "1" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "5" ["website_hotel_info"]=> string(1) "3" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "742" ["website_hotel_id"]=> string(5) "10498" ["hotel_staff"]=> string(1) "5" ["hotel_services"]=> string(1) "5" ["hotel_location"]=> string(1) "3" ["hotel_value"]=> string(1) "3" ["hotel_total"]=> string(3) "4.0" ["hotel_comment"]=> string(32) "Everything just fine. Thank you." ["general_comment"]=> string(31) "everything just fine.thank you." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "1" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "7" ["display_day"]=> string(1) "5" ["display_year"]=> string(4) "2009" } }

Elena Hotel

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The guest reviews are submitted by our customers after their stay at Elena Hotel

General Rating

2.92.9 2.9 2.9/5 Average from 5 Reviews
Hotel Staff
3.63.63.6 3.6 3.6/5
Services / Facilities
2.82.8 2.8 2.8/5
Location
2.82.8 2.8 2.8/5
Value for Money
2.42.4 2.4 2.4/5
Comments on Elena Hotel

Sener Ozkan from Turkey, sent on 27 September 2010


2.52.5 2.5
2.5/5

Although I received interactive confirmation after the payment, this seems was not conveyed directly to the hotel (Elena) because the staff from the reception to the manager constantly asked about voucher. They also do not have information related to the reservation. Therefore, BeachBulgaria.com immediately needs to take corrective action for prospective reservations for their guests. Furthermore, Check In propcess took 40 minutes to be completed even though voucher was sent immediately to the manager for print out. Consequently, after payment please send the voucher to hotels.

Regards,

Sener

Claudia Toma from Romania, sent on 5 July 2009


4.04.04.04.0
4.0/5

Everything just fine. Thank you.

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