array(2) { [2613]=> array(35) { ["ID"]=> string(4) "2613" ["reservation_id"]=> string(5) "23316" ["ondate"]=> string(19) "2012-09-17 16:42:36" ["IP"]=> string(13) "178.48.160.96" ["language"]=> string(2) "en" ["submitter_name"]=> string(13) "Katalin Kasza" ["submitter_country"]=> string(7) "Hungary" ["published"]=> string(1) "1" ["website_id"]=> string(1) "1" ["website_friendly"]=> string(1) "4" ["website_resort_info"]=> string(1) "3" ["website_hotel_selection"]=> string(1) "3" ["website_hotel_info"]=> string(1) "2" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "598" ["website_hotel_id"]=> string(5) "10365" ["hotel_staff"]=> string(1) "3" ["hotel_services"]=> string(1) "4" ["hotel_location"]=> string(1) "4" ["hotel_value"]=> string(1) "0" ["hotel_total"]=> string(3) "3.7" ["hotel_comment"]=> string(318) "There were a ot of little children staying at the hotel and there were only two baby chairs available in the restaurant. The hotel is a four star hotel, but the restaurant is only a three star quality. If you stay for two weeks as we did, there is not much variety in the restaurant and you get bored with the food. " ["general_comment"]=> string(323) "There were a ot of little children staying at the hotel and there were only two (!!!) baby chairs available in the restaurant. The hotel is a four star hotel, but the restaurant is only a three star quality. If you stay for two weeks as we did, there is not much variety in the restaurant and you get bored with the food." ["publish_comment"]=> string(1) "1" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(25) ":1:2:3:4:5:6:7:8:9:10:11:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "9" ["display_day"]=> string(2) "17" ["display_year"]=> string(4) "2012" } [349]=> array(35) { ["ID"]=> string(3) "349" ["reservation_id"]=> string(5) "13884" ["ondate"]=> string(19) "2009-08-21 16:42:40" ["IP"]=> string(13) "62.178.80.177" ["language"]=> string(2) "en" ["submitter_name"]=> string(13) "Petra Bircsak" ["submitter_country"]=> string(7) "Austria" ["published"]=> string(1) "1" ["website_id"]=> string(1) "1" ["website_friendly"]=> string(1) "5" ["website_resort_info"]=> string(1) "4" ["website_hotel_selection"]=> string(1) "4" ["website_hotel_info"]=> string(1) "4" ["website_comment"]=> string(0) "" ["reservation_fast"]=> string(1) "5" ["reservation_friendly"]=> string(1) "5" ["reservation_competent"]=> string(1) "5" ["reservation_comment"]=> string(0) "" ["hotel_id"]=> string(3) "598" ["website_hotel_id"]=> string(5) "10365" ["hotel_staff"]=> string(1) "2" ["hotel_services"]=> string(1) "3" ["hotel_location"]=> string(1) "3" ["hotel_value"]=> string(1) "3" ["hotel_total"]=> string(3) "2.8" ["hotel_comment"]=> string(1139) "- when we arrived we got a one bedroom apartment in the apartment block, after claiming that we booked and paid for a two bedroom apartment we got an apartment in one of the villas - the villa apartment was NOT equipped with a hairdryer, a telephone, bathtub, safe deposit box (as mentioned in beachbulgaria description) - after asking for a hairdryer, we got one after 3 days - the shower leaked out and so the bathroom floor was quite wet all the time - after mentioning this to the reception, nothing happened - once we asked for a wake up call - we got the answer, that this would not be possible because we didn´t have a telephone (what about knocking on the door or ringing the bell or installing a telephone???) - breakfast buffet didn´t meet 4 **** quality (coffee and juice automat, never enough cups, glasses, eating irons..., warm food was seldom really warm, most of staff didn´t speak English) - poor room cleaning (e.g. after the apartment got cleaned we still got dirty feet and the shower was still full with sand) overall I would say, that in international comparison, the resort deserves max 3 ***" ["general_comment"]=> string(1141) "- when we arrived we got a one bedroom apartment in the apartment block, after claiming that we booked and paid for a two bedroom apartment we got an apartment in one of the villas - the villa apartment was NOT equipped with a hairdryer, a telephone, bathtub, safe deposit box (as mentioned in beachbulgaria description) - after asking for a hairdryer, we got one after 3 days - the shower leaked out and so the bathroom floor was quite wet all the time - after mentioning this to the reception, nothing happened - once we asked for a wake up call - we got the answer, that this would not be possible because we didn´t have a telephone (what about knocking on the door or ringing the bell or installing a telephone???) - breakfast buffet didn´t meet 4 **** quality (coffee and juice automat, never enough cups, glasses, eating irons..., warm food was seldom really warm, most of staff didn´t speak English) - poor room cleaning (e.g. after the apartment got cleaned we still got dirty feet and the shower was still full with sand) overall I would say, that in international comparison, the resort deserves max 3 *** " ["publish_comment"]=> string(1) "0" ["publish_where"]=> string(1) "0" ["publish_websites"]=> string(22) ":1:2:3:4:5:6:7:8:9:10:" ["publish_email"]=> string(1) "0" ["deleted"]=> string(1) "0" ["display_month"]=> string(1) "8" ["display_day"]=> string(2) "21" ["display_year"]=> string(4) "2009" } }

Laguna Beach Resort

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The guest reviews are submitted by our customers after their stay at Laguna Beach Resort

General Rating

4.0/5 Average from 5 Reviews

Hotel Staff

3.4/5

Services / Facilities

4.2/5

Location

4.4/5

Value for Money

4.2/5

Comments on Laguna Beach Resort

Katalin Kasza from Hungary, sent on 17 September 2012

3.7/5

There were a ot of little children staying at the hotel and there were only two baby chairs available in the restaurant.
The hotel is a four star hotel, but the restaurant is only a three star quality. If you stay for two weeks as we did, there is not much variety in the restaurant and you get bored with the food.

Petra Bircsak from Austria, sent on 21 August 2009

2.8/5

- when we arrived we got a one bedroom apartment in the apartment block, after claiming that we booked and paid for a two bedroom apartment we got an apartment in one of the villas
- the villa apartment was NOT equipped with a hairdryer, a telephone, bathtub, safe deposit box (as mentioned in beachbulgaria description)
- after asking for a hairdryer, we got one after 3 days
- the shower leaked out and so the bathroom floor was quite wet all the time - after mentioning this to the reception, nothing happened
- once we asked for a wake up call - we got the answer, that this would not be possible because we didn´t have a telephone (what about knocking on the door or ringing the bell or installing a telephone???)
- breakfast buffet didn´t meet 4 **** quality (coffee and juice automat, never enough cups, glasses, eating irons..., warm food was seldom really warm, most of staff didn´t speak English)
- poor room cleaning (e.g. after the apartment got cleaned we still got dirty feet and the shower was still full with sand)

overall I would say, that in international comparison, the resort deserves max 3 ***

Laguna Beach Resort

General Rating

Katalin Kasza from Hungary, sent on 17 September 2012

Petra Bircsak from Austria, sent on 21 August 2009

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