array(12) {
[3834]=>
array(35) {
["ID"]=>
string(4) "3834"
["reservation_id"]=>
string(5) "36107"
["ondate"]=>
string(19) "2019-02-25 16:53:06"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(10) "Sarah Howe"
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "4"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.0"
["hotel_comment"]=>
string(239) " Love BulgariaSki. Have used them for 4 years now and find them highly efficient, helpful and quick to respond. Nelly, in resort is excellent and very reliable, booking restaurants for us before we arrive etc. Would highly recommend them. "
["general_comment"]=>
string(238) "Love BulgariaSki. Have used them for 4 years now and find them highly efficient, helpful and quick to respond. Nelly, in resort is excellent and very reliable, booking restaurants for us before we arrive etc. Would highly recommend them. "
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
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["display_month"]=>
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["display_day"]=>
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["display_year"]=>
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}
[3831]=>
array(35) {
["ID"]=>
string(4) "3831"
["reservation_id"]=>
string(5) "35734"
["ondate"]=>
string(19) "2019-02-24 11:28:49"
["IP"]=>
string(12) "192.168.1.60"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(12) "Gerard White"
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "4"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.8"
["hotel_comment"]=>
string(88) " Every thing was made very easy for us Thanks to Nelly
Waiting to book next year's trip"
["general_comment"]=>
string(98) "Every thing was made very easy for us Thanks to Nelly
Waiting for costs to book next year's trip"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
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["display_day"]=>
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["display_year"]=>
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}
[3731]=>
array(35) {
["ID"]=>
string(4) "3731"
["reservation_id"]=>
string(5) "33809"
["ondate"]=>
string(19) "2018-02-19 20:15:10"
["IP"]=>
string(11) "78.128.79.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(10) "Sarah Howe"
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(383) "This is the third year we have used BulgariaSki. We have always found them excellent to deal with and very accommodating. Nelly, in resort representative is first class. Hotel Orlovetz is a great hotel, always warm with excellent powerful showers and plenty of hot water. Again, this is our 3rd year at this hotel and have no reason to change. We look forward to returning in 2019.
"
["general_comment"]=>
string(385) "This is the third year we have used BulgariaSki. We have always found them excellent to deal with and very accommodating. Nelly, in resort representative is first class. Hotel Orlovetz is a great hotel, always warm with excellent powerful showers and plenty of hot water. Again, this is our 3rd year at this hotel and have no reason to change. We look forward to returning in 2019. "
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "19"
["display_year"]=>
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}
[3286]=>
array(35) {
["ID"]=>
string(4) "3286"
["reservation_id"]=>
string(5) "28107"
["ondate"]=>
string(19) "2015-02-17 13:17:12"
["IP"]=>
string(14) "81.145.176.244"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(12) "Michael Timm"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "3"
["website_resort_info"]=>
string(1) "3"
["website_hotel_selection"]=>
string(1) "3"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "4"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.5"
["hotel_comment"]=>
string(867) "This was our 5th or 6th visit to Pamporovo, and probably our 4th time at the Orlovetz, and we can safely say we have never been disappointed. Both the resort and hotel offer excellent value for money, and the skiing is perfect for beginners or intermediates. The people not only the staff are very friendly and welcoming and always willing to help.
First year we booked through a UK travel company, but for the second and subsequent years have booked through BulgariaSki. They have always been very helpful and responsive when enquiring and booking. And we have never had a problem with any of the arrangements made for us, from transfers to and from Sofia, to arranging for personal tuition for our daughter.
I would like to thank BulgariaSki for all their help, and will certainly be using them in the future, and have no problem recommending them to anyone else."
["general_comment"]=>
string(875) "This was our 5th or 6th visit to Pamporovo, and probably our 4th time at the Orlovetz, and we can safely say we have never been disappointed. Both the resort and hotel offer excellent value for money, and the skiing is perfect for beginners or intermediates. The people not only the staff are very friendly and welcoming and always willing to help.
First year we booked through a UK travel company, but for the second and subsequent years have booked through BulgariaSki. They have always been very helpful and responsive when enquiring and booking. And we have never had a problem with any of the arrangements made for us, from transfers to and from Sofia, to arranging for personal tuition for our daughter.
I would like to thank BulgariaSki for all their help, and will certainly be using them in the future, and have no problem recommending them to anyone else."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "17"
["display_year"]=>
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}
[3232]=>
array(35) {
["ID"]=>
string(4) "3232"
["reservation_id"]=>
string(5) "28150"
["ondate"]=>
string(19) "2015-01-03 21:42:40"
["IP"]=>
string(14) "46.246.247.145"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(19) "Vasileios Alexiadis"
["submitter_country"]=>
string(6) "Greece"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "3"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.5"
["hotel_comment"]=>
string(397) "
Orlovetz hotel is a nice choice for winter ski holidays. The breakfast & the diner is buffet with many different choices. The sauna area this year is clean & healthy the pool area is little cool need more heating staff. The room it is very very warm, clean. The staff is very helpful & happiness. Congratulations to the new manager bar & restaurant. I will visit again for 3th time this hotel."
["general_comment"]=>
string(397) "Orlovetz hotel is a nice choice for winter ski holidays. The breakfast & the diner is buffet with many different choices. The sauna area this year is clean & healthy the pool area is little cool need more heating staff. The room it is very very warm, clean. The staff is very helpful & happiness. Congratulations to the new manager bar & restaurant. I will visit again for 3th time this hotel."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "1"
["display_day"]=>
string(1) "3"
["display_year"]=>
string(4) "2015"
}
[3101]=>
array(35) {
["ID"]=>
string(4) "3101"
["reservation_id"]=>
string(5) "25959"
["ondate"]=>
string(19) "2014-02-26 11:42:10"
["IP"]=>
string(12) "194.83.68.90"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(14) "Julia Rogerson"
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "5.0"
["hotel_comment"]=>
string(130) "As we left at midnight other guests at the airport were provided with breakfast packs so they had something to eat at the airport."
["general_comment"]=>
string(130) "As we left at midnight other guests at the airport were provided with breakfast packs so they had something to eat at the airport."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(49) ":1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "2"
["display_day"]=>
string(2) "26"
["display_year"]=>
string(4) "2014"
}
[2786]=>
array(35) {
["ID"]=>
string(4) "2786"
["reservation_id"]=>
string(5) "25315"
["ondate"]=>
string(19) "2013-03-27 00:36:11"
["IP"]=>
string(13) "94.12.101.123"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(14) "David McGuffin"
["submitter_country"]=>
string(0) ""
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "4"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "5"
["hotel_total"]=>
string(3) "4.8"
["hotel_comment"]=>
string(288) " Faultless experience throughout. Booking was easy and customer service prompt and patient in answering my questions. Nelly from Silky Holidays met us at the hotel and explained everything we needed to know. I would definitely book using Bulgaria Ski (Silky Holidays) again in the future."
["general_comment"]=>
string(290) "Faultless experience throughout. Booking was easy and customer service prompt and patient in answering my questions. Nelly from Silky Holidays met us at the hotel and explained everything we needed to know. I would definitely book using Bulgaria Ski (Silky Holidays) again in the future."
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(25) ":1:2:3:4:5:6:7:8:9:10:11:"
["publish_email"]=>
string(1) "0"
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string(1) "0"
["display_month"]=>
string(1) "3"
["display_day"]=>
string(2) "27"
["display_year"]=>
string(4) "2013"
}
[2686]=>
array(35) {
["ID"]=>
string(4) "2686"
["reservation_id"]=>
string(5) "24612"
["ondate"]=>
string(19) "2013-01-07 12:57:56"
["IP"]=>
string(13) "195.233.250.7"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(18) "Christian Schubert"
["submitter_country"]=>
string(7) "Germany"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "4"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "2"
["website_hotel_info"]=>
string(1) "3"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "2"
["hotel_services"]=>
string(1) "2"
["hotel_location"]=>
string(1) "3"
["hotel_value"]=>
string(1) "3"
["hotel_total"]=>
string(3) "2.5"
["hotel_comment"]=>
string(361) "Excellent local support through Nelly! This really made a difference. The hotel itself was not that good...I would rate it in Germany as a lower 4 star hotel. Room service/cleaning was pretty bad, but overall it was ok, when you compare pricing to other skiing regions in Europe (like Austria).
One disadvantage is the missing possibility to rent better skies."
["general_comment"]=>
string(370) "Excellent local support through Nelly! This really made a difference. The hotel itself was not that good...I would rate it in Germany as a lower 4 star hotel. Room service/cleaning was pretty bad, but overall it was ok, when you compare pricing to other skiing regions in Europe (like Austria).
One disadvantage is the missing possibility to rent better skies....
"
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(25) ":1:2:3:4:5:6:7:8:9:10:11:"
["publish_email"]=>
string(1) "0"
["deleted"]=>
string(1) "0"
["display_month"]=>
string(1) "1"
["display_day"]=>
string(1) "7"
["display_year"]=>
string(4) "2013"
}
[2662]=>
array(35) {
["ID"]=>
string(4) "2662"
["reservation_id"]=>
string(5) "24818"
["ondate"]=>
string(19) "2012-11-29 23:26:34"
["IP"]=>
string(13) "95.111.101.38"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(13) "John Ferguson"
["submitter_country"]=>
string(2) "UK"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "5"
["website_resort_info"]=>
string(1) "5"
["website_hotel_selection"]=>
string(1) "5"
["website_hotel_info"]=>
string(1) "5"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "5"
["hotel_services"]=>
string(1) "5"
["hotel_location"]=>
string(1) "5"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "4.8"
["hotel_comment"]=>
string(520) "We really liked our stay at Orlovets Hotel, Pamporova, and the service from BulgariaSki booking department was very good. The location of the hotel was perfect.
I would absolutely use this service again, it was exemplary. I got a bit worried about whether my booking had gone through, whether the price quoted for the room was correct, etc, and so I gave BulgariaSki a call and they were brilliant, really friendly and helpful. I'd like to say thanks for helping me book an amazing skiing holiday for me and my family. "
["general_comment"]=>
string(523) "We really liked our stay at Orlovets Hotel, Pamporova, and the service from BulgariaSki Reservation center was very good. The location of the hotel was perfect.
I would absolutely use this service again, it was exemplary. I got a bit worried about whether my booking had gone through, whether the price quoted for the room was correct, etc, and so I gave BulgariaSki a call and they were brilliant, really friendly and helpful. I'd like to say thanks for helping me book an amazing skiing holiday for me and my family. "
["publish_comment"]=>
string(1) "1"
["publish_where"]=>
string(1) "0"
["publish_websites"]=>
string(25) ":1:2:3:4:5:6:7:8:9:10:11:"
["publish_email"]=>
string(1) "0"
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string(1) "0"
["display_month"]=>
string(2) "11"
["display_day"]=>
string(2) "29"
["display_year"]=>
string(4) "2012"
}
[2192]=>
array(35) {
["ID"]=>
string(4) "2192"
["reservation_id"]=>
string(5) "22123"
["ondate"]=>
string(19) "2012-01-12 19:43:58"
["IP"]=>
string(13) "87.192.79.180"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(12) "Iavor Bogoev"
["submitter_country"]=>
string(14) "00353863279617"
["published"]=>
string(1) "1"
["website_id"]=>
string(1) "3"
["website_friendly"]=>
string(1) "4"
["website_resort_info"]=>
string(1) "4"
["website_hotel_selection"]=>
string(1) "4"
["website_hotel_info"]=>
string(1) "4"
["website_comment"]=>
string(0) ""
["reservation_fast"]=>
string(1) "5"
["reservation_friendly"]=>
string(1) "5"
["reservation_competent"]=>
string(1) "5"
["reservation_comment"]=>
string(0) ""
["hotel_id"]=>
string(3) "136"
["website_hotel_id"]=>
string(3) "183"
["hotel_staff"]=>
string(1) "3"
["hotel_services"]=>
string(1) "1"
["hotel_location"]=>
string(1) "4"
["hotel_value"]=>
string(1) "2"
["hotel_total"]=>
string(3) "2.5"
["hotel_comment"]=>
string(311) "Toilet was dirty when we moved in..
The heating in the room did not work and we had to move to the room next door...
The bedding sheets were charged only after the fifth night after our request to the staff to change it. They even looked surprised by this request.
The room was never hovered during our stay."
["general_comment"]=>
string(317) "Toilet was dirty when we moved in..
The heating in the room did not work and we had to move to the room next door...
The bedding sheets were charged only after the fifth night after our request to the staff to change it. They even looked surprised by this request.
The room was never hovered during our stay.
"
["publish_comment"]=>
string(1) "0"
["publish_where"]=>
string(1) "0"
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string(19) "2011-02-08 17:12:52"
["IP"]=>
string(11) "188.3.36.10"
["language"]=>
string(2) "en"
["submitter_name"]=>
string(10) "Abut Kohen"
["submitter_country"]=>
string(6) "Turkey"
["published"]=>
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string(1) "3"
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string(1) "3"
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string(1) "4"
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string(1) "5"
["hotel_value"]=>
string(1) "4"
["hotel_total"]=>
string(3) "4.0"
["hotel_comment"]=>
string(74) "İt was very nice holiday .
We will choose you for the next year also"
["general_comment"]=>
string(74) "İt was very nice holiday .
We will choose you for the next year also"
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["ondate"]=>
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["IP"]=>
string(13) "80.156.43.154"
["language"]=>
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["submitter_name"]=>
string(20) "Dominique Schwoebel "
["submitter_country"]=>
string(6) "France"
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string(2000) "Very poor quality of Orlovets Hotel.
Quality of the breakfast very very low: Orange juice not existing only chemical orange color (we buy our own real orange juice), coffee quality just acceptable and all the meal were cold (it was a microwave at the diposal, now you understand)
First days for the dinner, no explanation on the food proposed (came some labels after the 3rd day)
You have to pay for all the drinks (including water !!! no tap water proposed)
Christmas diner, was served at a speed I have never seen, maybe to permit to the personel to have their own Christmas party. Starting time 8.30pm ending time maximum 10.00pm. And just for the fun... we have had 1 glass of white wine and 1 glass of red wine (scheduled in the menu) as I want to share the white and red wine with my girlfriend I ask to the waiter to split the wines in 2 glasses for each, the waiter came with 2 empty glasses which he put on the table, I have to perform the split of the wine by myself. Also schedule in the menu a glass of Champagne which we have not seen at all.
New year diner: was served in the piano bar room, as we were 2, we can imagine to have our table for us, it was not, we have to be seated wit other persons. Starting of the diner at 8.30pm, appetiser already on the table with wine and water (starting to be better !!!) then some Bulgarian typic dances (nice!!!) then starting to be bad, after 1 hour and 1/2 a plate is coming with wine leaves stuffed almost freezing then waiting until 11.00pm with nothing served, then we left as we imagine that we will not have anything else to eat. At this time almost 80% of the people have left for somewhere else.
Rooms
As you remember, you ask for a quite room in the hotel and it was ok for few days then as we have a comunicating door inside our room with the neighbour room, and new customer arrived we can hear all the discussion and so on through the door. I ask for an other room and we have to wait until the next day to move.
Then few"
["general_comment"]=>
string(2000) "Very poor quality of Orlovets Hotel
Quality of the breakfast very very low: Orange juice not existing only chemical orange color (we buy our own real orange juice), coffee quality just acceptable and all the meal were cold (it was a microwave at the diposal, now you understand)
First days for the dinner, no explanation on the food proposed (came some labels after the 3rd day)
You have to pay for all the drinks (including water !!! no tap water proposed)
Christmas diner, was served at a speed I have never seen, maybe to permit to the personel to have their own Christmas party. Starting time 8.30pm ending time maximum 10.00pm. And just for the fun... we have had 1 glass of white wine and 1 glass of red wine (scheduled in the menu) as I want to share the white and red wine with my girlfriend I ask to the waiter to split the wines in 2 glasses for each, the waiter came with 2 empty glasses which he put on the table, I have to perform the split of the wine by myself. Also schedule in the menu a glass of Champagne which we have not seen at all.
New Year diner: was served in the piano bar room, as we were 2, we can imagine to have our table for us, it was not, we have to be seated with other persons. Starting of the diner at 8.30pm, appetiser already on the table with wine and water (starting to be better !!!) then some Bulgarian typic dances (nice!!!) then again starting to be bad, after 1 hour and 1/2 a plate is coming with wine leaves stuffed almost frozen then waiting until 11.00pm with nothing served, then we left as we imagine that we will not have anything else to eat. At this time almost 80% of the people have left for somewhere else.
Rooms
We ask for a quite room in the hotel and it was ok for few days then as we have a comunicating door inside our room with the neighbour room, and new customer arrived we can hear all the discussion as they were discussing in our room through the door. I ask for an other room and we have to wait until the next da"
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["display_day"]=>
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["display_year"]=>
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}
}
General Rating
3.8/5
Average from 23 Reviews
Hotel Staff
Services / Facilities
Location
Value for Money
Sarah Howe , sent on 25 February 2019
Love BulgariaSki. Have used them for 4 years now and find them highly efficient, helpful and quick to respond. Nelly, in resort is excellent and very reliable, booking restaurants for us before we arrive etc. Would highly recommend them.
Gerard White , sent on 24 February 2019
Every thing was made very easy for us Thanks to Nelly
Waiting to book next year's trip
Sarah Howe , sent on 19 February 2018
This is the third year we have used BulgariaSki. We have always found them excellent to deal with and very accommodating. Nelly, in resort representative is first class. Hotel Orlovetz is a great hotel, always warm with excellent powerful showers and plenty of hot water. Again, this is our 3rd year at this hotel and have no reason to change. We look forward to returning in 2019.
Michael Timm from UK, sent on 17 February 2015
This was our 5th or 6th visit to Pamporovo, and probably our 4th time at the Orlovetz, and we can safely say we have never been disappointed. Both the resort and hotel offer excellent value for money, and the skiing is perfect for beginners or intermediates. The people not only the staff are very friendly and welcoming and always willing to help.
First year we booked through a UK travel company, but for the second and subsequent years have booked through BulgariaSki. They have always been very helpful and responsive when enquiring and booking. And we have never had a problem with any of the arrangements made for us, from transfers to and from Sofia, to arranging for personal tuition for our daughter.
I would like to thank BulgariaSki for all their help, and will certainly be using them in the future, and have no problem recommending them to anyone else.
Vasileios Alexiadis from Greece, sent on 3 January 2015
Orlovetz hotel is a nice choice for winter ski holidays. The breakfast & the diner is buffet with many different choices. The sauna area this year is clean & healthy the pool area is little cool need more heating staff. The room it is very very warm, clean. The staff is very helpful & happiness. Congratulations to the new manager bar & restaurant. I will visit again for 3th time this hotel.
Julia Rogerson , sent on 26 February 2014
As we left at midnight other guests at the airport were provided with breakfast packs so they had something to eat at the airport.
David McGuffin , sent on 27 March 2013
Faultless experience throughout. Booking was easy and customer service prompt and patient in answering my questions. Nelly from Silky Holidays met us at the hotel and explained everything we needed to know. I would definitely book using Bulgaria Ski (Silky Holidays) again in the future.
Christian Schubert from Germany, sent on 7 January 2013
Excellent local support through Nelly! This really made a difference. The hotel itself was not that good...I would rate it in Germany as a lower 4 star hotel. Room service/cleaning was pretty bad, but overall it was ok, when you compare pricing to other skiing regions in Europe (like Austria).
One disadvantage is the missing possibility to rent better skies.
John Ferguson from UK, sent on 29 November 2012
We really liked our stay at Orlovets Hotel, Pamporova, and the service from BulgariaSki booking department was very good. The location of the hotel was perfect.
I would absolutely use this service again, it was exemplary. I got a bit worried about whether my booking had gone through, whether the price quoted for the room was correct, etc, and so I gave BulgariaSki a call and they were brilliant, really friendly and helpful. I'd like to say thanks for helping me book an amazing skiing holiday for me and my family.
Iavor Bogoev from 00353863279617, sent on 12 January 2012
Toilet was dirty when we moved in..
The heating in the room did not work and we had to move to the room next door...
The bedding sheets were charged only after the fifth night after our request to the staff to change it. They even looked surprised by this request.
The room was never hovered during our stay.
Abut Kohen from Turkey, sent on 8 February 2011
İt was very nice holiday .
We will choose you for the next year also
Dominique Schwoebel from France, sent on 4 January 2010
Very poor quality of Orlovets Hotel.
Quality of the breakfast very very low: Orange juice not existing only chemical orange color (we buy our own real orange juice), coffee quality just acceptable and all the meal were cold (it was a microwave at the diposal, now you understand)
First days for the dinner, no explanation on the food proposed (came some labels after the 3rd day)
You have to pay for all the drinks (including water !!! no tap water proposed)
Christmas diner, was served at a speed I have never seen, maybe to permit to the personel to have their own Christmas party. Starting time 8.30pm ending time maximum 10.00pm. And just for the fun... we have had 1 glass of white wine and 1 glass of red wine (scheduled in the menu) as I want to share the white and red wine with my girlfriend I ask to the waiter to split the wines in 2 glasses for each, the waiter came with 2 empty glasses which he put on the table, I have to perform the split of the wine by myself. Also schedule in the menu a glass of Champagne which we have not seen at all.
New year diner: was served in the piano bar room, as we were 2, we can imagine to have our table for us, it was not, we have to be seated wit other persons. Starting of the diner at 8.30pm, appetiser already on the table with wine and water (starting to be better !!!) then some Bulgarian typic dances (nice!!!) then starting to be bad, after 1 hour and 1/2 a plate is coming with wine leaves stuffed almost freezing then waiting until 11.00pm with nothing served, then we left as we imagine that we will not have anything else to eat. At this time almost 80% of the people have left for somewhere else.
Rooms
As you remember, you ask for a quite room in the hotel and it was ok for few days then as we have a comunicating door inside our room with the neighbour room, and new customer arrived we can hear all the discussion and so on through the door. I ask for an other room and we have to wait until the next day to move.
Then few
3.7/5
3.2/5
4.4/5
4.8/5
4.5/5
